Question about Mitel 5220 IP Phone

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I was using Mitel phone, model ( 5220) some where else, now i removed this Mitel phone this place and i want to configure it another place, but problem which i am facing, when i insert network cable on it so it takes previous configuration and not configuring. kindly tell me that how can i delete previous configuration and how can i configure and use this Mitlel phone another new place.

Posted by kamran_nawaz on

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Mark Compton

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Log into the phone system and remove the MAC address from the old extension. Add the MAC address to the new extension or PIN it after it boots up.

Posted on Apr 22, 2011

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Plantronics cs60 cordless headset not working properly with Mitel 5220 ip phone. Cant switch between handset and headset. When you lift the handset sound comes from the headset. The same headset works fine...
I'm sorry for being long on my answer here...
The bad thing here is that the CS60 is not a Mitel approved/supported headset. The only headsets that are approved for Mitel Superset or Mitel IP telephones are the Plantronics Polaris model.

BUT many other headsets do work with Mitel telephones. Since they are not "supported" by Mitel, you should contact the headset manufacturer for configuration guidance. Some have dip switches, or dials that need to be in certain positions to work with certain telephone models. This can be different from one phone to another.

Plantronics web site and their support people should be able to guide you to configuring this headset properly for each model phone.


How is the headset and handset connected? It sounds like the CS60 is connected to the handset port of the phone and the handset is connected to the CS60. When you go off hook with the handset, it sends the signal to the CS60 and depending on the switch on the CS60, it will send the signal to either the handset or the headset.

OR

The CS60 is connected to the handset port and the handset is connected to the headset port. To make the headset port work, you must have the CS60 connected to the headset port and the handset connected to the handset port. Set the phone to Headset mode.

Dec 13, 2010 | Mitel 5220 IP Phone

1 Answer

I am having a problem at work where we have mitel 5220 ip phones. The phones are connected via a cat 5 cable from the floor port and then pcs are connected via a cat5 cable from the phone. to the pcs. ...
It sounds like the network isn't configured properly. Your vendor should be able to guide you in config of the network.

Nov 23, 2010 | Mitel 5220 IP Phone

1 Answer

What routers work with th Mitel 5220 phone
It really depends on what you are trying to do. The phone is technically capable of being used with every Router.

Normally though, the Phone won't need a router to connect to the phone system.

Oct 06, 2010 | Mitel 5220 IP Phone

1 Answer

How do you reset the time on the mitel 5220 ip phones
The time is set within the phone system, not on the telephone. Contact your vendor for this change.

May 10, 2010 | Mitel 5220 IP Phone

1 Answer

Mitel 5220 ip phone locked out
Make sure that it is a Dual Mode 5220. If it is you can use it as a SIP extension. It wiill say it on the back of the Mitel phone next to the 5220.
If it is a dual mode phone you can purchase a sip trunk from a provider and then would be able to use the phone.
When you boot up the phone hold the blue super key while the phone boots, hit the no softkey till you get to phone mode. Hit yes it will allow you to change the phone from minet to sip. This should get you started in the right direction.

Jul 30, 2009 | Mitel 5220 IP Phone

1 Answer

Updare Mitel 5220
Are you attempting to upgrade the firmware on the phone, or the phone system itself?
We have a SX-200 ICP and are currently in the process of upgrading so our teleworkers can use newer phones than the 5220's. It requires you have a current support agreement with your vendor because you have to be able to log into Mitel's Application Management Center (http://www.mitel-amc.com).

Jun 04, 2009 | Mitel 5220 IP Phone

1 Answer

How do I reset the time on our Mitel 5220 IP Phone?
What Mitel phone system do you have. 3300ICP you can change it in programming same with a 200ICP.

Dec 01, 2008 | Mitel 5220 IP Phone

2 Answers

How do you do a factory reset on the Mitel 5220 IP Phone ?
To Restore Factory Default Settings:
 1. Press both Up and Down Arrow keys simultaneously while powering up the
phone. NETWORK SETTINGS? appears
2. Press NO until TOOLS & FEATURES appears and then press YES.
3. Press NO until RESTORE DEFAULTS? appears and then press YES.
4. Press CONFIRM. The phone resets with default settings.

Nov 25, 2008 | Mitel 5220 IP Phone

1 Answer

Bluetooth Capabilities
A cordless plantronics headset will work. A plain bluetooth headset that you use on you cell phone will not work. Mitel sells a new phone with a cordless headset and handset it doesn't use bluetooth it uses dect (europeon version) much but,

Nov 20, 2008 | Mitel 5220 IP Phone

1 Answer

Fatal exception error
Those are just messages about the stream sockets closing without the protocol closing the connection cleanly. What that means is that the Data network is not configured correctly, I assume somebody made a change or upgraded a network switch and didn't configure it correctly.

Oct 26, 2008 | Mitel 5220 IP Phone

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Plantronics cs60 cordless headset not working properly with Mitel 5220 ip phone. Cant switch between handset and headset. When you lift the handset sound comes from the headset. The same headset works fine...

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