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Having opened the top pannel to clean lens, my Laserjet 5000N came up with this error message. "printer error 52.0"

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52 is a scanner error, the scanner here is actually a rotating mirror assembly that 'scans' the laser right to left. (as the paper moves top to bottom)

Make sure you did not smudge the lens or move it too far in any direction. Gently use a clean q-tip or equivalent to 'reclean' the lens.

Then, power down, count to 10, power up.

Same error?

Power down. Find green checkmark button, power up, when memory starts to count, press and hold green checkmark button until ready, data, and attention lights all flash. Release Green checkmark button, display should say "Select Language".
Press Down arrow once, display should say "Cold Reset".
Press select and wait for a reboot to complete.

If you still have the error, then you have a physical problem and will need a repair tech to fix it.

Posted on Aug 31, 2010

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5 Answers

Scanner error 52 turn off and turn on


Sir/Madam

Unfortunately there's no troubleshoot with a 52 error. As it implies it's usually the scanner bad. It sits up top- under the top cover. It connects to the Formatted Board on the left side. and there's 2 connector s at the scanner itself.

So if Your HP Printer is Under warranty ( 12 Months ) Then I Suggest You Go To Official authorized HP shop for your HP Printer Problem and Troubleshoot or Go To Official HP Printer Website To Update HP Printer Software and Driver,Or You Update It From Official Below URL Link:

http://h30499.www3.hp.com/t5/Printers-LaserJet/HP-Laserjet-P2055d-error-message-quot-52-Scanner-Error-Turn-off/m-p/5905671#M207987
or
http://h30499.www3.hp.com/t5/Printers-LaserJet/HP-Laserjet-P2055d-error-message-quot-52-Scanner-Error-Turn-off/m-p/5905671#M207987

Or
In Case You Having Still Problem Then Follow Us On:




HP Printer Support

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1 Answer

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Paper Jam clearing: copy and paste the link in your web browser...I used to work with these printer's..when they work great, when they don't, not so great..

https://www.manualslib.com/manual/949165/Hp-Laserjet-5000.html?page=84

Clearing Paper Jams If the printer's control panel displays a paper jam message, look for paper in the locations indicated in Figure 22, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area.When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 78.(A paper jam message might also display if the rear door is open.)

The top cover of the printer must be opened and then closed to clear a paper jam message.Paper jams can occur at the following locations:Output areas(top and rear)Go to page 75.

Loose toner might remain in the printer after a paper jam, but thetoner should clear after a few sheets are printed.

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1 Answer

My HP LaserJet 5000N will only print one copy at a time. No matter how many copies I order, I still get only one copy. I'm on a networked PC using Windows XP. Any ideas?


normally you will need to let the printer know that you have preformed any maintenance on it by clearing the error count after such an error occurs and is fixed it is normally listed under general or service options on the printer menu but you may need to look through the users manual

hope this helps
Robb

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I have HP 5000N Laser Jet print with "Close Top Cover" Error Message. I check (SW401) switch on and replace Terminal PCA (RG5-3560) and change/ check DCC Controller board(RG5-3517). I have check all my...


This may sound dumb but since you have another machine and have tested the switch and changed boards...have you tried swaping the top cover. I don't have a machine to look at or a very good picture but as I recall the part that activates the switch is on the cover maybe broken off or bent.

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
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Check the tray to make sure the paper stops are set right and that the printer is set for the correct size paper. Clean the feed rollers above the paper in the tray and if necessary, replace them.

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Error codes starting with 13 usually indicate paper jams. Open all the doors on the printer and remove any removable modules and check for stuck paper.

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