At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
Re: I am getting an error message remove and check right...
Replace the right cartridge with a new genuine HP cartridge.(not a re-fill) If still does it check that the contacts are clean where the cartridge seats.(wipe with a q-tip)
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Are you sure that the cartridge is the right cartridge for your printer?
here is a link that would eliminate possible causes why you are having that error message.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00427221&cc=us&lc=en&dlc=en&product=441240&tmp_track_link=ot_search
that should solve the problem.
The electronics on the cartridge have gone bad. Sometimes cartridges short. Take the cartridge back to where you bought it (they should give you credit for any remaining ink) and buy a new cartridge.
Can you find a friend with a similar HP printer, i.e., one that accepts the same model-number of ink-cartridge? If the cartridge gives the same error-message in the other printer, it's time to responsibly recycle your "dead" cartridge, and give the brand-new cartridge to your friend, for his/her usage.
I logged into Lexmark's web site and checked their printer support page. It said that if you get error message 1203 your ink cartridge has leaked fluid. In order to find the right cartridge, do the following. Remove both ink cartridges, put in one, turn off the printer, turn it back on and if you get the message 1203 that's the cartridge with the problem. I did not get that message. I turned off the printer, put in the other cartridge, and turned it back on. Sure enough, I got the 1203 message again. (I had cleaned the wrong cartridge before). I removed the leaky cartridge, cleaneded it (making sure I did not leave any residue) and put it back in the printer. It worked!
Where did you get the error message on printer or computer?
If you get the message on printer remove all cartridges and reinsert the cartridges and align the ink cartridges. If the alignment page prints successfully then the problem is resolved.
If you get the message on the computer disconnect the usb from computer. uninstall the software and reinstall the full feature software by selecting connect USB later.
The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error.
Solution
This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
Close the printer, wait 10 to 15 seconds, then look at the LCD display.
If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
Clean the color cartridge contacts.
Reinsert the color cartridge into the carriage and close the blue latch.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
OR
If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
Reinsert the color cartridge.
Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
Clean the black or photo cartridge contacts.
Reinsert the black or photo cartridge.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
Remove and then reinsert the cartridge indicated in the error message.
If the error is still displayed, clean the contacts.
If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
Remove both cartridges, lower the latches, and close the printer access door.
Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
Turn the printer back on by pressing the On button.
When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
If neither of the steps above fixed the problem, either the cartridge or the printer is faulty
Once remove both the cartridges from the all-in-one and then clean the copper contacts of the cartridges and then put only black cartridge and check for the message displayed on the all-in-one if it even reads check right cartridge then the issue is with the all-in-one hardware. If it reads insert right or color cartridge then the issue seems to be with the cartridge.
Remove the cartridges from the all-in-one and power cycle the all-in-one and then reset.
Now insert the cartridge and check for the result. If the issue still persists then check the expiry date on the cartridge and once replace the cartridge and check for the result.
Some 3rd party cartridges are not perfectly manufactured and in many cases you'll need to press firmly (not hard) on the top front of the cartridge to ensure adequated contact is made wih the electronics on the cartridge and your printer.
×