You need to turn off the ceiling mode to get the picture to project correctly. This is in the Settings Menu. See page 37 of the manual which is currently available here:
http://cncms.com.au/SANYO-IMs/Commercial-Industrial/plcsw30_im.pdf .
Press Menu. Then use the left/right arrows to move to the icon with the projector and screen shown. (Note: right now this row will be on the bottom of your screen and the icon will be to the left side of the row.) Press the down arrow and move to the Ceiling icon with the R. It should be the seventh icon from the upside down "Up" arrow; it's next to the Capture icon with a camera. (Normally, ceiling icon shows as an upside down R when your image is projected right-side up. There is also a rear-projector icon with a mirror image R when the image is right-side up.) Press Select and then use the arrow keys to choose the On/Off options. You may need to press Select again to save the setting.
I hope this helps.
Cindy Wells
Thanks for the reply. Will try order new filters today.
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