My creative Zen

Firmware Update problem.(Failed)
hi i have Creative Zen 4GB Mp3 player.
When i plug it via USB on my PC i can't upgrade frimware.İt always run in recovery mode.i start firmware upgrade and installer says "firmware upgrade failed.".Media explorer says Storage Media is 50 mb.Please help i don't know anything to repair it...

You will have to download new firmware onto your player. You can download it from here and if you scroll down, it will give you instructions on how to do it correctly: http://drivers.softpedia.com/get/FIRMWARE/Creative/Creative-ZEN-V-Plus-Firmware-1-32-01e.shtml

First off, download the Firmware upgrade from Creative (http://support.creative.com/downloads/welcome.aspx?nDriverType=4#type_4)

Don't run it just yet!

Now, go into the Zen Micro's Recovery Mode:

1. Take out the battery
2. Press and hold the ON/LOCK button in the ON position (far left) and put the battery back in the player.
3. The player will then switch on - wait until "Recovery Mode" appears on the screen then let go of the ON/LOCK button.

The Recovery Mode options include an option to "Reload Firmware".

Now connect your Zen Micro to your PC and run the Firmware upgrade. Your player should be recognized by the Firmware uploader. If it isn't, then then your player has other damage.

To Fix any problems with broken firmware form attempted “playsforsure”
firmware updates etc where your pc finds it as a 20mb drive and it sits
in recovery mode and does bugger all:
1. Uninstall all creative software & drivers
2. Uninstall Media Player 11 and Media Player 11 runtime (will require a
reboot for each thing). This is done by going to add/remove programs and
uninstalling (this will put your pc back to wmp10).
3. Re-install the Zen Driver from the creative website and reboot (I just reloaded Media Explorer using my ZMP install CD).
4, Plug Zen in.
5, Make sure you have the firmware update ready, run it but don’t click
the language bit yet), leave the mouse hovering over your language
selection. (for ZMP, just start firmware exe file, there is no language selection. You can get the firmware update from Creative’s site, go to SUPPORT and then DOWNLOADS).
6. On the Zen- select “reload OS” (on ZMP I believe it is Erase or Reload Firmware, something like that, don’t have it in front of me).
7. As soon as it flashes up “reload new firmware now via USB” click the
language button
8. Now the pc should find it and allow you to re-load the
firmware. (it may take a few attempts)
9. Once complete, click close and restart the pc. Everything should now
be fine.
10. Once all is working, you can re-install WMP11 and it will work fine.

You can reset your zen by placing the pen head in the hole below the power button for 20 seconds.


Or


Attempt to slide the switch like you are shutting it down and then use a pin to reset the mode. By doing so all song could be washed out

There's an updated firmware download: Firmware 1.32.01. Try downloading that.

Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

I agree, use the Reload Firmware tool on recovery mode and then upgrade the firmware from the website. If you get "firmware failed!", then try it from a different computer.

http://www.anythingbutipod.com/forum/showthread.php?t=10960

go here

Download the firmware from creative to your pc and plug in your
player
http://us.creative.com/support/downloads/

or you can use the recovery tool at the same place.