Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Rubber door gaskets very warm to touch, ice cream soft, ice ok

My Kitchenaid built-in KSSC42QMS01 is very warm around the rubber gasket areas and the frame areas they seal to. I have vaccumed the coils and checked for air flow issues and tried turning the fridge off and back on. This was interesting because the freezer temperature showed zero before I turned it off and 12 degrees when I turned it back on 30 seconds later. The ice cream is softer than normal (usually very hard) but the ice maker is working fine.

Posted by dsga on

  • Anonymous Aug 16, 2008

    We have the same problem with our Kitchenaid KCCS42QMS 03.  This has happened three times in 18 months (the refrigerator is only 18 months old !). Each time, the service people have diagnosed a condenser fan motor issue.  The latest service also diagnosed a mother board problem.  The temperature in the unit started to rise and we had a complete failure of the fan motor and mother board.  We had them replaced yesterday (8/15/08).  The refrigerator cooled down properly in about 6 hours.  All was well until a hour ago (8/16/08) when I noticed the seals were again getting hot and the refrigerator temperature started to rise (from 39 to 47 degrees then suddenly went back down to 39 degrees).  We're having it serviced again on Monday.  If you have warm seals, get it serviced. This may be a systemic problem with these units.  We are also in touch with Kitchenaid directly as three problems of the same type are not good.  They may have a design issue and the more people that report it, the more likely a solution may be found. 



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The icemaker will work until the frezer gets to 17 then it will quit sound like a defrost issue defrost heater defrost thermastat or defrost timer need to get it fixed sooooooon you dont want to loose food at the price we have to pay

Posted on May 08, 2008


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