What make is this watch? sounds like the back casing is partially open.
I had this problem and managed to fix it. There is a small metal plate locate inside the back cover of the phone that can be knocked out of position. The small plate should be in contact with the two screws in the top right hand side of the watch (when back plate is off).
To remove back plate you must remove the strap. To do this you must remove the four pins that connect the strap to the watch body. Take out the pins and set aside. The two plastic inserts can now be removed.
Remove the four screws and remove the back plate. Be careful not to lose screws, rubber seal and small plate.
Reglue the small plate to back plate and allow to set.
Reassemble watch in reverse order and watch should work as normal.
Good luck
Press the "MODE" button---usually on the lower left side of the watch, but sometimes on the right center side---to cycle through to the time display.
Press and hold the "SET" button---usually on the right lower side of the watch---until the seconds flash.
Press "MODE" repeatedly to cycle through the displays that flash: from hours to minutes to month to date and day. At the end of the cycle is the hour display option. Make this option flash.
Press the "SPLIT/RESET" button below the face of the watch to change the hour display option to "24-hour display." This is the same as military time. If there is a "NEXT" button on the upper-right side of the watch, use this to advance to the 24-hour option instead of using the "SPLIT/RESET" button. You may need to press a "START/SPLIT" button instead a "SPLIT/RESET" button to cycle between 12- and 24-hour display. The "START/SPLIT" button could be located below the watch face or on the upper-right side of the watch, depending on the model.
Press the "SET" button again. You are now done. All PM hours should be displaying hours between 12 and 23.
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