I haven't been able to scan my spyware on my computer because when I turn my computer on I have a popup from spyware that says "cannot locate a valid defintions file, please go to update defintions and download a valid defintion." I did all the updates and it still won't scan, maybe you guys might know more about it because I have tried just about everything.
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Re: Webroot Spyware Question
Your SpySweeper program functions by viewing incoming programs requesting access to your computer, referencing them to a built-in definitions file that updates regularly, and granting permission or red-flagging potential spyware programs. So, the definitions file is very important for the program to work properly.
I recently had a customer's computer display the same error message, and the way I was able to work-around it and make the SpySweeper program work properly was to uninstall it completely, ensure that there are no other anti-virus programs that might interfere with SpySweeper's install (if you have norton for example, manualy disable it for the duration of the install), and download the most current version from the internet rather than your disks that came with it.
Now, there could be other things involved, such as a malicious program interfering with how SpySweeper functions. In that scenario, restoring your OS is usually the fastest method of restoring functionality to your machine. Hopefully it is not a virus infection, but if you run out of ideas to resolve the issue a restore is a simple fix that guarantees success.
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There might be a conflict Background b> Many personal computers connected to the Internet will more than likely eventually become infected with spyware, malware, viruses or Trojan horses. Such programs spread via spam, bad links or freeware. Once they invade your computer, they can do anything they want, such as disabling your antivirus software, tracking your keystrokes and deleting files. b> About McAfee and Webroot b> McAfee and Webroot are some of the most popular computer security programs. Both companies have features on their programs, such as firewalls and live scans, which prevent future infections. Computer owners, however, should never run two programs since they cause each other to crash. Only one antivirus program should be on a computer at once. b> Spyware Prevention b> Along with using computer security programs, computer owners can prevent infections by browsing the Internet with caution. They should avoid file sharing and ad-laden websites since such websites often harbor spyware. They should also avoid downloading anything without researching it beforehand use as safe a Web browser as possible. If you right click in the bottom toolbar select task manager under processes and the applications tabs you will see what is running and ticking over if you see something running that should not be select end now or even uninstall it or disable it Hope this helps
I have the same problem: Webroot 2011 no longer detects and quarantines cookies. If you go to the Webroot Support page and type "no longer quarantine cookies", it offers the generated issue: "You want to know why Internet Explorer cookies are not detected in a scan"; to which it offers the following answer: "A recent Microsoft security update (KB 2559049) [...check your Windows updater, I got this security update on my computer on August 10th...] prevents Webroot security programs from identifying spy cookies on systems where the update is applied. Although these cookies cannot be detected, your core antivirus and anti-spyware protection is not compromised. Viruses and spyware are still blocked. Webroot engineers are actively investigating options to restore spy cookie detections and any solutions will be provided in an upcoming release." (This statement is not dated; I am looking at it now, August 28th, 2011, on their Webroot Support page.) I have Windows Vista operating system and Webroot 2011 version 188.8.131.52. My Webroot Antivirus with Spy Sweeper hasn't swept up anything in scans in the last couple of weeks, but it did block an internet site last night; so I think it's still working. Hope this helps!
Sounds like spyware.have you tried using a spyware remover?Go to downloads.com search for malwarebytes,download it ,install to your computer.Run it do a full system scan,it will remove spyware and hopefully that popup.
Unfortunatly This software will only work on vista home premium,and vista vista ultimate,but i can still recomend you a great free antispyware program! This free application is called "spyware doctor" this it a great program!!!!! if you want to download it free simply go to http://www.pack.google.com then select "spyware doctor"
First u reinstall all the spyware software. Install PC doctor and clean all the spyware. This is the best software i think....Or u check with best antivirus. ok. (NOD 32 is very best for anti-virus/anti-spyware). ok. check out.