HP D2660 printer- new. connected with USB cord. Software installed and ready to print. Printer makes a lot of noise, sounding like it's trying to move the paper through, but nothing happens. After a bit, it stops trying. Can't even print a test page.

You can try the initial steps with the default software recommended by the mobile phone, HP Print and Scan Doctor How to fix printer problem HP Drivers Printer

Hi,

-Restarting the computer and printer.
- Checked the USB cable.
-Check the printer spooler service is on( write "services.msc" on RUN, then check printer spooler is ready)
- Insert the printer cd and reinstall.
- after install restarting and print test page

Thanks and Regards
TRinoj

Hi.

Try the following in order:

Disconnect printer power cord.
Turn off computer.
Disconnect computer power cord. (if laptop also remove battery)
Restart first computer than printer.
(this may look stupid, but it drains power that can jam USB ports and cause malfunction).

Clean the metal plate contacts in the ink carriage using cotton and isopropyl alcohol or cleaning solution.

Try turning off printer and performing a new cartridge installation. Use the HP software cartridge replacement procedure, do not simply swap cartridges.

Disconnect printer USB, reinstall printer software, connect printer back when prompted by setup wizard. Updated software for this model available at Software & Driver Downloads.

If you have spare cartridges, test them, the problem may be caused by a defective cartridge chip. Non original or refurbished cartridges commonly cause similar problems.

Hi
To install a printer try the following steps
1. Connect the printer port to your system 2. Install the printer software CD provided at the time of buying the printer 3. After installing it will ask for a test page, give okay 4. Now your printer is ready to print.
Thank you

Try removing all ports from your laptop, then reboot, and then create just one USB port. Also, go to your hardware devices and make sure your usb ports don't have any question marks or yellow warning symbols. Be sure first that the drivers for your USB ports are installed and working first. This sounds either a faulty USB cord, which does happen, or USB drivers issues in your laptop. The printer is probably not the problem here.

hi,

The drivers can be found on the web from multiple locations.

I would recommend you genuine drivers by going on the HP website only. You would be required to choose the operating system and then youcan proceed with driver download.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3742936&lang=en&
Please let me know if the provided information has been helpful.
Please rate me if the information provided was able to help you.

Usb cable or wireless conect? For usb, connect the usb cable from the printer to a usb port on the back of your PC, windows should detect and install its own driver(add the software later), to confirm its connected, go to start menu > control panel > hardware&sound > printer. Should say ready or online under your printers name. If it says ready or online, try a test print, right click the icon and select properties, then 'print test page' at the bottom. If this works your all good to go., next install printer software if you haven't already.

Was the printer new? Try it in another pc to make sure it's all right. Then try another usb cable. When you attach the cable, the pc should recognize when the printer is on.

Uninstall everything. Reboot. Unplug the printer. Install the software. Reboot. When everyting is up. Plug in the printer. Have the driver disc ready, install the printer. Reboot, go to settings, printers and see if the printer is listed. If it is, make it the default printer.Good luck

Click on Start,
Go to Control Panel,
open Printer and Faxes
look for the Printer which is HP C5280 or any icon related to same,
Right click
Choose set as default
Close Everything
Shutdown your computer and Printer
Check and make sure that the USB cable is connected propely
Restart the Printer first and then the computer,try Printing some thing.

if this doesnt resolve you issue then i would suggest you to uninstall the printer software and reinstall and update it from HP.com.

Please let me know about the resolution