hi barath, first try that can you can make is
trying a new firmware
follow this procedure exactly for doing that.
1. First of all Plug in the player in the computers USB port.
Now Goto device manager(found in hardware properties of my computer)
....remove it's drivers and remove USB Roots (dont worry they'll all
reload.. so do it with out any fear)
3. Now Reboot and unplug the player.
4. After windows loads goto add/remove programs and uninstall the windows media player. Select downgrade.
5. And it may ask you to reboot.. If it asks you to reboot do so.
Then locate c:\program files\creative and just manually delete the
folder you can put it back on if you wish later but it's useless and
Now reboot. Plug the device in and install the firmware. link for firmware download.
going to creative.com click support, then downloads then find your mp3
player Zen touch of course and it will give you downloads. the link will take you till this point.
You need to
download the latest firmware for it on a windows XP computer then
select the 2.XX.XXX firmware download not the other one because it
wont work with windows right. If you need any other stuff like a driver
or app. they are also under the downloads are where you looked for the
If this works let me know.
IF THIS DOES NOT WORK IT CAN BE THE BATTERY ISSUE.
when it comes time to replace the internal battery that it will be a lot easier than a Zen Sleekthe battery life on this unit is incredible usually.
battery was being sold here. but they have discontinued. but u can try contacting them and request to ship one for you.
this wil fix u easily.
hope it helps.
dont forget to accept MY solution if u go by it.
feel free for asking any doubts u have.
thank u for ur cooperation.
good luck for getting fixed soon
BTW looks like Indian name. but profile reads US. are you from Indian origin?