Question about Bissell Healthy Home HEPA Bagless Upright Vacuum - Metallic Blue

1 Answer

Bissel Healthy Home Vacuum

The brush does not turn. It is not jammed. It is not in the upright position and the brush button is on. Are there any other things I can check

Posted by bobm3215 on

  • 9 more comments 
  • Anonymous May 25, 2008

    brush doesn't turn, tried everything in the "manual" and still nothing.

  • G-nell Jun 05, 2008

    My vaccum does the same thing, only it will come on sometimes. I paid a lot aof money for a vaccume that works SOMETIMES!! If I use the release to move the vaccume up/down it may start the brush. If I bounce the vaccume on the ground it may start the brush. Obviously there is a loose wire or switch somewhere and so far I have no luck finding a schematic to locate it. I guess I'll have to pay more money to have my exspensive vaccum repaired. This may be my first and last bissell.

  • Gods Other Jun 06, 2008

    I could not get the brush motor to the vacuum. I turned to my greatest help the Lord and prayed. Then I pulled the handle off of the top of the vacuum, there you will find three small point contacts. I sprayed both sides of the contacts with effa duster and VOILA. Thank you Lord for one more solution.

    Have a nice day.

  • Anonymous Aug 23, 2008

    I have the Healthy Home vaccum and I can not get the brissles to work. There is not jam and it is not upright. I have looked at everything on the vacuum. What can I do?

  • beautifulday Nov 11, 2008

    i have the same problem...vacuum is not upright .. and those brushes will

    NOT turn. For awhile they would begin if I set the height back to carpet from bare floor.. but now.. Nothing works!! arggghhhhh!

  • cptpaula13 Nov 25, 2008

    same thing, the brush doesn't work no matter what aI try. Used to work once in awhile if I banged it on the floor. Help????

  • msilverstein Dec 05, 2008

    nothing seems to work

  • CountessAE Feb 21, 2009

    Used to love the vacuum. Now, it will work for a VERY short time right after being emptied, then the brush stops working and won't start back up.

  • Anonymous Feb 26, 2009

    it will spin if i lift it up, when it touches the floor it will not do anything!!

  • jonverizon Mar 01, 2009

    I love this vacuum, but unfortunately mine just started doing the same thing. Brush button is "on", vacuum is not upright, but yet the brush roller doesn't spin. It must be a manufacturing defect with what they call their micro switch that deactivates the roller when the unit is vertical. I wonder if they would still be having these problems if the manual switch was the only way to turn the roller on and off. I would have preferred that.

  • Anonymous May 05, 2009

    I have the same issue. It actually will work for maybe 30 seconds, then just stops.



1 Answer

Lauren Junge

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May have a bad brush roll motor.

Posted on May 15, 2008


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1 Answer

The cleaning brush turns only sporadically. It will turn when we first press the button but then stops and starts when we move the vacuum around.

Sorry to read about your problem, I hope this helps you out.

you need a new belt, and or you have string or something jamming the brush

I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck

Dec 23, 2010 | Bissell 5770 Healthy Home Bagless Upright...

2 Answers

Brush won't turn.

Is the grey "brush" button on the handle depressed? Brush won't turn unless the button is down

Feb 03, 2010 | Bissell 5770 Healthy Home Bagless Upright...

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The motor for brush won't turn on for the bissell healthy home vacum

Is the grey "brush" button on the handle depressed? Brush won't turn unless the button is down

Jan 01, 2010 | Bissell 5770 Healthy Home Bagless Upright...

3 Answers

We have power but the front brush does not turn?

Your belt is probably broken, stretched or worn. You can get a replacement belt here:

Bissell Healthy Home Replacement Belt

Nov 25, 2009 | Bissell Healthy Home HEPA Bagless Upright...

1 Answer

My brush is no longer working on my bissell healthy home vac. when i try to turn it on it makes a high pitched squealing sound. I'm pretty sure it needs a new belt but my husband is having trouble getting...

According to Bissel, they should be standard phillips screws. Nowever - things change.
This is a general guide from Bissel for belt change -

Check your model number on that site for exact details.

If the screws are Torx (star) or other security screws, tool bits are available from Screwfix -
That fit standard loose-bit screwdrivers.

Hope that solves your problem.
Thank you.

Sep 22, 2009 | Bissell Healthy Home HEPA Bagless Upright...

3 Answers

Brush will not turn

The most common problem is the handle isn't screwed in tight enough when the machine was assembled. Try tightening it down all the was and the electrical connections will then seat properly.

Jul 05, 2009 | Bissell Healthy Home HEPA Bagless Upright...

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