SOURCE: powerstar bosch tankless water heater ae3.4
Yes the device is faulty. the unit should not heat water unless a tap is turned on. Call in a service rep to assess the problem. Do it quickly your description doesn't sound good.
Please rate this response and Good Luck Phil
SOURCE: reset button for tankless water heater
you need to unplug the unit, wait for 30 seconds reset the temp to the lowest temp, then try it, if this does not work it might have done something to the circuit board, are you on a gfi out let it needs to be there is water and ele, and should be on the gfi with a reset on it,,
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