Hoover Platinum LiNX Cordless Stick Vacuum Logo
Posted on Aug 27, 2010
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My Hoover Linx is not picking up anything. Nothing seems to be keeping the brushes from spinning but they are not working. It is only 3 months old. Fully charged.

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Bill Laidig

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  • Posted on Jan 30, 2012
Bill Laidig
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I think you have 2 problems:
1. The LiNX gets clogged somethings in the head unit and the clog is difficult to see. Remove the head (via the push button). and clean out the clog. I do this with a lenngth of coat hanger wire that I bent a small hock on to the end.
2. If the roller stops turning it can be caused by one of the power wires to the moter getting severed in the swivel connection in the head unit. This has happened to us twice. I took the unit apart (a pain) and was able to fix by soldering and taping wires. However, Hoovers design is not great in getting power to the motor and this may recur. I love these vacuums and I hope they engineer a more robust wie feeding solution.

  • 4 more comments 
  • Bill Laidig Jan 30, 2012

    I think you have 2 problems:
    1. The LiNX gets clogged somethings in the head unit and the clog is difficult to see. Remove the head (via the push button). and clean out the clog. I do this with a lenngth of coat hanger wire that I bent a small hock on to the end.
    2. If the roller stops turning it can be caused by one of the power wires to the moter getting severed in the swivel connection in the head unit. This has happened to us twice. I took the unit apart (a pain) and was able to fix by soldering and taping wires. However, Hoovers design is not great in getting power to the motor and this may recur. I love these vacuums and I hope they engineer a more robust wie feeding solution.

  • B Seid
    B Seid Feb 06, 2014

    How do you take apart?

  • Max Rodriguez
    Max Rodriguez Feb 10, 2016

    so yes bro. super thank you. ive had it sitting around for like 2 years, no joke. and today was fix or break trying. and yes in the swivel head connect part. black wire wasn't touching. done dilly homie. thank you

  • Max Rodriguez
    Max Rodriguez Feb 10, 2016

    I mean the motor now spins for the belt to get movement

  • Diana Daniel
    Diana Daniel Mar 07, 2018

    Any tips on getting the case to close all the way once the wire has been soldered? I can't find any picture of how to lay the wires to get the outer case to completely close at the corner near where the wires go into the swivel.

  • Elinor Warner
    Elinor Warner Jul 25, 2020

    I finally got the clog out after pressing the release button and struggling for about half hour with various sticks/wires. Shouldn't it come with a tool do accomplish this? It aint easy to get the clog out. But then again, why would the battery only last 20 minutes? Several problems with this vac. Hoover cares not.

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  • Posted on Aug 27, 2010
Richard Agent
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It sound as if the belt may have jumped of the brush roller you should be able to take the base plate off and see if the belt has broken or just jumped off the drive shaft

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Hoover Air Cordless Series 3.0 Bagless Upright Vacuum ...

www.amazon.com/Hoover-Cordless-Bagless-Upright...

Amazon.com, Inc.Hoover Air Cordless Series 3.0 Bagless Upright Vacuum, BH50140 ... The batteries come pre-charged, plenty to get up and running. ... The brush will stop as soon as the handle is in the upright position for like using the attachments. ..... and in need of charge, in carpet mode, the motor runs, but the brush roller won't spin.

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Why doesn't the brush roller rotate?

Hi, this is Jim with Crucial Vacuum,

The belt may not be broken, but it may be lacking in tension and therefore unable to rotate the brush roll on its own. You're going to want to replace your vacuums belt every 3 to 6 months depending on usage. Check to see if the belt is loose, or over stretched.

Check the brush roll as well and be sure its securely locked into place. It could be slightly loose causing a lack of communication between itself and the belt. Our video can help with fitting the belt in properly with the brush roll:

https://www.youtube.com/watch?v=LRV8280PQxc

You can purchase replacement belts and brush rolls for your Hoover Linx directly from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/hoover-linx-platinum-roller-belt.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com
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