Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Problems with HOT POINT MODEL# HSM221FTA SA serial# ML211057

Could u please help me.. I have a side by side hotpoint only 1 year and 6 months old. the icemaker will not make any ice, but it sounds like the fan still runs. It comes on for long periods of time then shuts off. The refrigerator side is warm or not as cold as it should be. I took off the filter thinking that might be the problem since the water out of the water dispenser flows slowly. I've also checked the backside and it was dusty around the condensor coils. I tried to brush some of it off, but this still does not appear to be the problem. The arm is down on the icemaker, but still no ice. Since there is not a warranty on the refrigerator, the repair man charges $80.00 just to come out and look at it plus parts and labor. I would like to have some knowledge of what is going on with it if I am just not able to fix it myself so I will not get taken for something I could have done myself.
Thanks for your help.

Posted by bkyler on

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James Helmer

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Make sure that condenser coil is cleaned even if you have to blow it out with compressed air. Check the freezer compartment for snow on back wall. If you have snow on the back wall you have a defrost system problem. If the water is slow coming out of the dispenser and the ice maker is not making ice it may be a supply water pressure problem. There is a five or on some models a ten year warranty on the compressor. This depends on your make and model which you did not include.

Posted on May 23, 2008

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