We bought my mother in law a 'BINATONE' Lifestyle 1910 phone. Model No 5139. Unfortunately she'd unpacked it and has lost the operating and 'set up' instructions before we went over to sort it out for her. Any chance of another set of said instructions please. Many thanks. Geoff.

Check for dialing tone by pressing 'Talk On' phone button.
If no tone, check cord at base station and the phone socket is correctly plugged in at both ends using the original cord supplied.
If still no dial tone, check the phone at another phone connection to establish if either the phone or the line is faulty. Address for
Binatone support at this link: http://binatoneglobal.com/support/

Most of the newer phones have a feature that quiets the ringtone when you touch the phone or move it. You can deactivate this feature in the settings menu. I hopes this helps you..

You may have accidentally pressed the Mute button. Undo as below
Mute a Call:
You can talk to someone nearby without letting the caller hear you during a call. During a call: Press <C> t o mute the microphone and "MUTED" will display on the LCD.
Your caller cannot hear you. Press <C> again to unmute the microphone.

Adjust Volume
There are 5 levels (VOLUME 1 to VOLUME 5) to choose from for the earpiece or speakerphone volume
During a call: Press <up/down> to select volume 1-5.
The current setting is displayed. When you end the call, the setting will remain at the last selected level.

To extend the number of rings before your phone goes into the answer message option, change the settings for Answer delay option as described below.
You can set number of rings before your phone answer message kicks in. You can set answer message to begin after 2, 4, 6 or 8 rings.
1. Press <Menu> and up down to select ANS Machine
2. Press <OK> and <up/down> to select TAM Settings
3. Press <OK> and <up/down> to select ANSWER DELAY (OPTIONS: 2, 4, 6 OR 8 RINGS)
4. Press <OK> and <up/down> to select to select desired delay.
5. Press <OK> to confirm.

You may view/download the user guide at http://www.fixya.com/support/p6357379-binatone_lifestyle_1910_twin_cordless_ph/usermanual-CF19F74-pdf

Ive got exact same problem and same phone! I hope there's a simple answer as my provider said I need to check its defo not the phone as if I call them out to check the line and it's actually the phone I get charged 99 pounds!! Eeek!

Binatone don't seem to bother providing a solution to this problem. My mother-in-law has rung to say that the Big-Button BB200 is really faint, can the volume be turned up? I don't know, and I can't find out.

I found a site I could download the manual free of charge, problem solved!!