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there is a program named revo uninstaller that will help you remove the program and scan for any remaining information after the uninstall. . Run this program and uninstall the game with it. Then run an advanced scan and delete any items it finds. then reinstall your game. It worked for me, I hope it works for you.
the game has many software issues i owned as well and did not respond when i loaded it up. It also could be your xbox it because the xbox is old and worn down to run down to keep up with the newer games.The xbox came out in 2000-2001 so the game is like four years newer. I think you should trade it in for a playstation2 because they have put more newer parts and upgraded it to keep it going for a longer period of time.