Make sure to open the ports of the VPN tunnel your are using to the router.Ask your tech support from your office (to where you are connecting to) and ask what ports needed to open ojn the router. Once you got the ports, contact router manufacturer to help you open those ports.(windows firewall might also be blocking the ports so try to disable it).
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thanks for your reply.the problem has been fixed the router was bad .replace it with a new one and was able to get connected the first time. kbuzz
Which OS are you using in both the computers?
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