Question about Canon imageCLASS MF6550 All-In-One Laser Printer

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Canon Imageclass MF 6550 - Can't print labels... help!

We just got this printer and it prints fine. But when I try to print labels through Microsoft Word, it gives the error "bell" and won't print. I have tried the side auxiliary tray, and the regurlar tray. Normally, I should be able to print the labels from my computer and the machine should know where to expect the paper to print it from. I am going crazy trying to figure this out and the manual doesn't say anything about this problem (at least that I could find). Please help... thanks!
~Margo

Posted by Webfairy on

  • 2 more comments 
  • Anonymous May 12, 2008

    i have no suport drive

  • mail590 Jul 03, 2008

    Trying to print labels to my MF6550. Keep getting the error bell. Says I need to change paper size - which I have done upon multiple occasions. Nothing I pick seems to work. Just prints out blank.

  • doingitagain Aug 06, 2008

    we cannot ptint from open office trying to print labels. please advise. thank you Neva Brown OrthoSport Physical Therapy 702 597 8999. thanks.

  • Anonymous May 15, 2009

    Ugh I love and hate this printer! It prints great but when it comes to envelopes and labels it sucks!!! I can't figure out how to print envelopes!

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2 Answers

Anonymous

We have found a solution. The multipurpose tray can only be set for one type of paper at a time, either labels, paper, or envelopes. If you go to print an envelope, it must be set to envelope (obviously). For labels, change the paper type to labels. I'll put a quick list of buttons to push...each slash meaning "press ok"...Press Additional functions/ #1 Common Settings/#10 MP tray/press ok/press ok/#1 Paper size/OK/Com10 (for envelopes) or LTR for a sheet of labels/if LTR is selected, choose option #2 for paper type and click labels. That should fix your problem! Then of course switch it back to envelopes if you need to. A pain, but doable. Another option is loading your labels into the main paper tray, but that's dangerous and tends to cause paper jams (according to Canon, though I haven't had any stick yet). Enjoy your printer (and your $150 cartridges). Any questions, email me [email protected]

Posted on Aug 18, 2008

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Anonymous

I have called canon with this problem more than once and they keep telling me that I am using a "paper" that is not supported. I finally gave up and ended up telling them that I am now going to use my cheap HP printer because it can do what it's suppose to.

Posted on Jul 14, 2008

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