Freezer frosts up to the point of not being able to open the door without ice falling on the floor. Can this be fixed?

The little door that opens and lets the ice fall into Your cup is not closing all the way, allowing cold air to escape from Your Freezer and causing frost to build up. Simply look up at it or open the Freezer door and place a lit flashlight in the ice chute so You can see where the light is shining through the ice dispenser at. There should be a build-up of ice there that is keeping the "trap door" from closing all the way. Clean that off and You should be as good as new.

Check freezer and refrigerator door seals, ice dispenser ice door and floor of freezer for ice buildup caused by a defrost drain blockage. If ice door is stuck open it will allow for warm moist air to be drawn inside freezer and collect as frost over everything. Is GTS16BCS the correct model number listed above your post? I will be here should you have questions, Thanks Sea Breeze

just do a full defrost(DO NOT USE SCRAPERS/STEAM)and dry after.check door seals sit flush to cabinet.and restart.

thanks for that help...now how do you fix the flapepr door. We had the same ice problem adn we are having problems w/ the ice flowing out through the flapper door. It gets stuck and you have to reach your hand up to push the ice out. Thanks!

I had the same problem. After 6 months I contacted Frigidaire about it. They made arrangements with a local factory service repairman. Be sure you have your model and S/N available. The repairman came to my home, verified the problem and returned a week later and installed the replacement door dispenser. Problem solved.

drain plug and or line probably plugged should be clear if ice was problem in between the casing shouldnt be a problem let unit run normal and check temp the amount of high humidity and usage [open and closing of doors] has caused a lot of frost free and regular units to frost and or ice up

Every time you use the ice dispensor , when the flap opens , cold air will fall inside the enclosed dispensor cover . This cold air , mixed with the warm outside air , produces moisture inside the cover . After so long , this moisture starts turning to rust , causing the solenoid and plunger to rust . G E has no "fix" for this problem yet . My suggestion , would be to drill holes in the bottom of the dispensor enclosure (white plastic enclosure , held on by 4 screws ) at certain points , so that the cold air will fall thru the cover , instead of staying in the enclosure . This is something I have to try on customers refrigerators for a while , before I send this Idea to G E . To answer your question , yes , I is normal to replace every couple of years ,.....for now anyway .

The adjusta cube ice maker has an on/off switch. To stop the ice from overfilling and being knocked off when you open the freezer door turn the ice maker off and then back on as needed.

Look in the back of the freezer, there will probably be a metal panel with a plastic vent on top.

Look through the vents in the metal panel, and you should see the shiny metal fins of the evaporator. If the fins or the vents are plugged with frost, that is your problem. The freezer will stay cold because a small amount of cold air will be forced through the frost but that will not be enough to make it up to the refrigerator portion. You can defrost the unit by removing the metal panel and allowing the frost to melt. Careful use of a hairdryer can speed up this process. This will likely be a temporary fix. The root cause of excessive frost can be caused by a bad door seal or a defective defrost circuit.

First check that the door seal is good by closing the door on a dollar bill at several points around the door, both on the freezer and refidgerator door. If you can pull the bill out with no resistance, the door is not making a good seal. Inspect the seal and make sure there isn't anything stopping the door from closing such as food, or a shelf not pushed in all the way.

If the door seal is good, the defrost system is likely defective. The defrost system has three main parts, the defrost heater, thermostat, and timer. If either one of the parts fails, the freezer will plug up with frost every few weeks. If you can troubleshoot this by manually starting the defrost cycle. Let me know if you would like this procedure.

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

• possible causes:

1. bad defrost timer/control board
2. bad defrost heater (in freezer)
3. bad thermo switch in freezer

If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

• if you already checked this and think it is a different problem then let me know, i will help you figure it out. 
  

Mike