Question about Brother MFC 420CN All-In-One InkJet Printer

5 Answers

Won't print black ink

Printer won't print black ink. Just bought new catridge it's been clean many times. Still won't print "making me mad"

Posted by laceyerickso on

  • 1 more comment 
  • David W. Gretzinger May 08, 2008

    I have used about 4 generic ink cartridge sets since buying my Brother printer. Over the last 2 months, the black has been printing off and on requiring several cleanings then it would print OK. Now it won't print black at all after several more cleanings and a new Brother black ink cartridge. Brother Technical Help says I must replace the other colors with Brother cartridges so that the cleaning process will be effective. I'm not sure this is the solution.

  • laceyerickso May 12, 2008

    Thank you so much I will try these solutions and see if they will work.

  • Anonymous May 27, 2008

    make DCP-117C brother will not print using black ink



5 Answers


  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have a mfc-255cw all i one printer and it also stopped printing black. i read that when you buy non oem ink it clogs up your printer. my solution for this was to take a bike pump pin, cut the tip off so there is a hole in the end. then my wife held the tip tight into where the black ink enters the printer and i pumped away with the bike pump. we instantly saw black ink start to pour out of the hole so we stopped and tried to print and it worked. Good luck to all with this problem i hope this helps you like it did me.

Posted on Jan 01, 2011

  • Mrsilentm3 Feb 15, 2011

    What does the bike pump pin look like? How did you cut the tip off?

  • Mrsilentm3 Feb 15, 2011

    I could use your help big time, I have the same printer and it's doin the same thing, I bought it used though.



Melanie Beckley

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 2 Answers

I took one of my kids skinny bendy straws, removed the ink cartridge, stuck the straw into the printer, around the ink spout and up against the back of that to make a seal and just blew with my mouth a few times. Its working now. the bike pump idea is where I got the idea for that. Thanks

Posted on Sep 24, 2013



^^well, the time estimate was for me, i'm not sure how other ppl would fare. i thought i worked pretty slow because i didn't really know what i was doing. i never opened up a printer as complicated as the MFC series before, but i do tinker with my own computer so maybe i have some experience to consider in my difficulty/time needed estimate

Posted on May 12, 2008


My printer prints, but no black ink shows up on the paper, while the color prints alright. after using the cleaning function many times, only 1 square in the print quality test for black showed up. i looked around online and i decided to try what others have done, to take apart the top of the printer to remove and clean the printer head. it takes a while if it's your first time tinkering with a printer, about 2 hours (including cleaning time). after i did it my printer worked ok. it's been a few days now so i hope it stays ok for a while. i made a sloppy slideshow of how i did it and also made a video of the slideshow. here's a link to the download folder i added music to the vid to make it not so boring but you can mute it if you don't want to listen. the pdf is probably better because you don't have to pause it at each slide.

if you don't think you want to spend time cleaning the printer head (it might be damaged instead of clogged) your other options would be to send it in for warranty, find a 3rd party repair shop, or buy a new printer altogether. i thought the cleaning was pretty straightforward, you just have to be careful not to break anything. should be ok if you've ever tried taking apart electronics and putting them back together before

Posted on May 12, 2008


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 105 Answers


Although many companies selling generic ink cartridges will tell you they work just as good and cost less, I do not use ANY of them in any of my printers. I used to refill inkjet cartridges and buy generic cartridges. Both things caused me major problems. The generic cartridges would not print consistently, and the refilled cartridges would leak some of the time.

I would bet that you would have to clean the printer a number of times to reverse the clogging that the generic cartridges had done in the printhead. I would follow Brother's advice for replacing the color cartridges too, otherwise you will end up having the exact same problem down the road with the color part of the printer.

I know this is not a slick, simple fix for you - but often the generic cartridges cause complex problems.

I hope this helps you.

Posted on May 13, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My epson sx215 wont use my new black ink

Help me please my Epson Stylus SX215 black ink won`t print. I cleaned the head 3-5 times and the nozzle but it still wont`t print black , it is brand new.Is it because the printer didn`t work maybe 2 months. Yesterday i bought all inks and the other are working , the black no :[ please help

Aug 04, 2012 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Ink cartridge not properly installed

I have gone through all the forums but none of them worked...

The correct solution for the problem is the canon printer needs to have both the color and black catridges present in the printer...
So even if you purchased new black catridge only you need to have the old color catridge to be placed in the place of color catridge....

So it will detect the catridges and if any of the one is empty it asks to select black at the time of printing and simply select it you will get a black print...

So make sure both the catridges either empty or full need to be placed to detect the catridges....

I hope it will be helpful.....

Feb 18, 2011 | Canon PIXMA iP1300 Printer

2 Answers

I changed my black ink and now i get the message left cartridge do i fix it?

HP PSC 2210 InkJet Printer. The following has to be done for checking the Blank Ink Catridge working : 01. Remove the existing Black catridge and Color Catridges from the Printer carefully. 02. Clean the location with a soft cloth with cleaning liquid to make the place dust free. 03. Put the correct black and colour cartridges recommended by HP and that too genuine one. 04. Do not use any refilled or reinked local catridges that will spoil the HP PSC 2210 printer. 05. Re-install the catridges both Black and Colour properly. 06. Take a test print out - both black and colour print outs. 07. Check the Printer status and there is no warning of Cartridges wrongly inserted. Have a Good day.

Jul 14, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Epson 1400 won't print blacks


Many problems regarding Ink with Epson relate to using cheap ink consumables. I recommend you buy original Epson black ink catridge. I know its more expensive but you should see the black ink clear.

Be sure to run head alignment and clean printer option first with the current black ink then replace with the new original Epson ink catridge



Jun 14, 2009 | Epson Stylus 1400 InkJet Photo Printer

4 Answers

Problem with One Color (Yellow) not printing on Epson R280

Hello sir; Why don't try to press "resume" key before you print.

Apr 17, 2009 | Epson Stylus CX5400 All-In-One InkJet...

1 Answer

Canon ip1000 not printing even after replacing a new ink catridge

This might seem a dumb answer, but have you removed the PULL tab over the breathing hole. I had a similar problem until I realised my error.

Feb 18, 2009 | Canon Pixma iP4500 InkJet Printer

1 Answer

Black ink not printing

Clean heads, clean heads, clean heads, etc. Then do the test print to see if the heads are open. I had similar problem with an Epson, had to clean the heads often, finally got to where the heads wouldn't clean so threw it away and bought another one (HP this time, the heads are included in the ink carts, haven't had to clean the heads at all.)

Jun 06, 2008 | Canon S400 InkJet Printer

1 Answer

New black ink, but wont print any black ink

Epson Printers are terribly designed. There is a known issue with them related to clogged ink wells. Below the cartridge the ink dries in the well and makes the printer unusable. I have seen this many many times and will NEVER recommend an epson printer. Most of the time I will have people go out and buy a new printer only because of the fact that you will be paying 50-70/hr labor for someone to FIX/Clean your printer. If you want to try to clean it yourself go ahead. I have done it in the past with varying success because it is more trouble than its worth to remove the inkwells and clean them properly. Buy an HP printer. The difference is that the HP cartridge is what contacts the paper directly. There is no inkwell inbetween to get clogged. When you buy a new HP cartridge you will replace everything between the ink and the paper. Epson is just a poorly designed product. Hack

Jul 09, 2007 | Epson Stylus C82 InkJet Printer

Not finding what you are looking for?
Brother MFC 420CN All-In-One InkJet Printer Logo

3,884 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts


Level 3 Expert

1363 Answers

James Cagle
James Cagle

Level 2 Expert

482 Answers

Norman  J Weimar Jr
Norman J Weimar Jr

Level 3 Expert

6960 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides