Our Dish ViP622 unit keeps crashing and we have to replace every other month. We have tried pluggin into power strip, wall, different plugs, etc. Seems to work fine for a month or so, then starts this reboot mode. We have had to replace approx 6 units in the last 7 months of service. Any ideas?
The 622 receivers are very sensitive to static electricity build up, if you have been through more than two receivers i would demand having a technician come to your home to check grounding of your dish system, while he is there he will also check the grounding where you plug the receivers in, i suggest not using any surge protectors/power strips and, as debmaldo did, try different outlets, if you have a very high end surge protector, it should be okay but for troubleshooting purposes try a different wall receptacle
If this is happening most likely you have a a power issue on your outlet and unfortunately power strips or surge protectors do no good in this situation. You can get a battery back up from electronics store to plug into this keeps a constant steady stream of power to device. If you can, i recommend getting your outlet check by electrician you might have a "dirty power" issue. Also these receivers tend to get vary warm quick so if you have device in a cabinet that has no ventilation i recommend giving it some more air flow it works for a while but then dust starts to accumulate in device which makes it harder to cool down.
Hi, this is Mary with Dish Network Customer Service. It sounds like you are experiencing a power issue with your Dish network VIP622 DVR. You can try resetting the Receiver box by unplugging it for 10 seconds (if it is plugged into a surge protector, for the purpose of troubleshooting, plug directly into a wall outlet). Wait for receiver to reacquire satellite signal. If you are still having an issue, you will need to contact Dish Network because the receiver box will probably need to be replaced. I hope this information helps you.
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same here -
me too
Yeah I'm having the same exact problem, awaiting my 3rd one is to come in, this is so awful to deal with. I have managed to not get charged for the unit or shipping yet, but this is terrible to keep having to deal with the same problem.
we are on our 3rd unit, since the replacements are all remanufactured they are 3 pieces of junk! the last replacement just runs the fan constantly and the light keeps turning on and off it doesnt stay on long enough to even aquire a signal. pretty funny dish doesnt recognize a problem with this, they say it cant be 3 units with the same problem! thet wont send me another one, now i have to wait a week for the tech to come out. what a pain in the ****!
2nd unit is now doing the same thing. Calling to get it replaced...
if anyone has the manual for there vip 622 dvr, is there anyway you could email it to me. i just moved and cant figure out how to hook it back up. [email protected] i would be SOOO happy. thanks and hope to be able to you can do this for me. Jason Miller
My receiver reboots itself every time I turn the TV off or disconnect it from DVR. It works perfect wile I am watching TV, but the minute I turn it off DVR reboots itself every 30 min or so. This is my second one. Tried different wires, different outlets, called the service, but nothing changes.
Any help would be highly appreciated
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