Fax question When I send a fax on a Canon170, should it provide a sheet once completed that shows it was transmitted with the date/time stamp? If so, and it isn't doing that, how do I fix it?

Press> Additional functions > Communication Settings>TX fax settings

have you done a reset?

Cover Sheet
You can have the fax machine generate a cover sheet and send it as the last page of your fax transmission. The cover sheet includes the date and time, the receiver's name and number if a Rapid Key or Speed Dial number is used, the sender's name and number, and the total number of pages.
? Your name and number must be programmed in order for them to appear
on the cover sheet (see page 49).
? To have the recipient's name appear, you must dial using a Rapid Key or
Speed Dial number with the name programmed.
1 Load the document(s).
• SEND READY will appear in the display.
• Press RESOLUTION and/or CONTRAST to set the resolution and contrast if needed.
Press Cover Sheet. (Flip up the Rapid Key overlay if it is down.)
• The display will briefly show COVER SHEET MODE ENTERED and then
revert to SEND READY.
• To cancel the cover sheet selection, press STOP.
3 Dial the receiving party and transmit the fax.
If desired, you can set your fax to automatically send a cover sheet with every
transmission (you do not have to press COVER SHEET each time). This is
accomplished by setting Option Setting 10 (Auto Cover Sheet) to YES as
explained on page 125.

Press

Function
74
set
12
set
2
set
stop


To reset date and time press'
function
71
set
enter date and military time
set
stop

if you enable send report you can get an a4 page with time and date confirming that the fax has been sent, but when set up it will print for every fax. the other option is to have it print on error only and you can manually print report of sent recieved items( all date and time stamped) with the number sent to as a list.

Fully power down the device and see if the settings a kept.

The time it was sent, if they have the time set correctly on the sending fax machine

No, the solution you provided I had already done. Problem is not solved as it was guarranteed, but I was charge for it and you still want me to purchaed the premium solution.? Get real!. my charge should be refunded..Very dissatisfied.

It will be a problem with the other ends fax when it sends its stretches out the fax too much and it transmits accross two pages. The other fax is telling your machine to print out accross two pages in the transmission. Older faxes are the worst for it.

Sounds like it just needs to be cleaned. If you can give me the make and model of the fax, I'm sure that I can find the manuals for you.