How to install tomtom home onto my computer - Tomtom ONE GPS Receiver

Assuming you have downloaded TomTom home onto you computer, Once you connect the lead to you device it should ask if you want to connect to your computer. TomTom.com.

you need to download tomtom home from the tomtom site. it will do it almost automatically.

you can download tomtom home HERE

just choose your operating system, then after you run it on your computer, just follow the on screen instructions.


bill

This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card

• Connect the device to your computer.
• Open the TomTom Home application.
• Click on 'Update My Device'.

This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

Have you got the disc which comes with it? Download tom tom home from the tomtom website otherwise. This will install tomtom home onto your computer and you should then have the correct links/buttins on this program to download. Before updating your tomtom if it has a removeable SD card-do make a copy of it onto your pc as a backup. My brother used updates which messed up his software on the tomtom a while ago but my backup(same model tomtom) saved him!

This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card

• Connect the device to your computer.
• Open the TomTom Home application.
• Click on 'Update My Device'.

This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

On your device you may have a corrupt file that is causing the noise distortion when you use the computer voices. The solution to this is to completely remove the software from your device and reinstall it again as described in the steps below. Please ensure that you have the latest TomTom Home software installed on your computer:-

You can download and install the latest version of TomTom HOME from the following link:
http://www.tomtom.com/home

Once you have the latest version of TomTom Home installed, please follow these steps:-

STEP 1. Creating a Manual backup of your TomTom

• Charge your unit for at least two hours (preferably via the home charger)
• Perform a reset on your device (see: http://www.tomtom.com/6965 )

If you have not made a backup yet you can do so by making a manual backup of your TomTom. To do this, please look at the following web page:-

http://www.tomtom.com/3171#backup

• Connect your TomTom to the computer
• Open My Computer, you should see the TomTom as a removable drive, double click into it. (on a mac you will see the TomTom as a disk drive on your desktop)
• You will see a list of files and folders.
• Copy all of the folders on the TomTom, one by one to the backup folder. DO NOT copy the 'Loquendo' folder.
• This can take up to 1 hour to complete depending on the device.
• If you get any error messages while copying, move on to the next folder and copy that to the backup folder.
• If possible, please make a note of any error message that occur while copying the folders, and make a note of which folder causes the error message.

IMPORTANT: We advise you to follow the next steps ONLY if you have made a successful backup of your device as described in step 1. If you are unable to complete step 1, please reply back with a list of yellow folders that you have managed to successfully copy to your PC and also reply back with any error messages that you receive at this point.

STEP 2. Format the hard-disk,

• Open 'My Computer'
• Right click on the TomTom icon (the device should be seen in drive E,F,G,H,I etc) and select 'Format'.
• Do a full format by selecting FAT 32 and click on Start, do not select 'quick format'. The TomTom is now formatted.
• Disconnect the TomTom from the computer and switch it on. It will load up with a red cross on the screen.
• Reset the TomTom with a paperclip in the reset hole for 30 seconds, see http://www.tomtom.com/6965 in how to do this.
• Once Reset, switch the TomTom off, disconnect it from the computer and then switch it back on again, it will still show a red cross on the screen.

STEP 3. Restore the Folders to the TomTom

• Connect your TomTom back to the computer and make sure it is switched on
• Go to your backup folder on your desktop, double left click into it. You will see all of your backup folders.
• Copy the folders one by one to the TomTom by right clicking on the folder, select copy then open My Computer, double left click onto the TomTom drive and choose paste.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch the TomTom back on.

STEP 4. Update your device

• Open TomTom Home
• Connect your device to the PC
• A list of updates should appear, if not, click on Update my Go
• Select only the program application update.
• Click on Update and Install.
• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

The Application is now installed, and your TomTom should now be working.

STEP 5. Run the Clear Flash Tool

• Connect your TomTom to the computer
• Close TomTom Home. (on a PC, make sure you close TomTom Home from the system tray in the bottom right hand corner of your screen by the computer clock)
• Download and run the clear flash tool from : http://www.tomtom.com/updates/clear_flash/clear_flash.exe Make sure your TomTom is connected to the computer and switched on when you do this.

• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

STEP 6. Install a computer voice

• Connect your TomTom to the computer
• Open TomTom Home
• Click on 'Add maps, traffic and voices -> computer voices
• select the voice of Kate and install it.


The Computer voice is now installed, and your TomTom should now be working.

Hi there

As the TomTom is making beeping sounds, its a good indication that its not a hardware fault, it sounds to me its a software issue.

What you could do is try to reinstall the voices on your device. To do this, follow these steps:-

I presume you have TomTom Home installed already, if not you can download it from
http://www.tomtom.com/home

STEP 1 Make a Backup

• Connect your TomTom to the computer and switch it on
• Open TomTom Home
• Click on 'backup and restore' and make a backup if you haven't done so already
  

Once the backup has been made, please do the following:-

STEP 2 Remove the existing voice files

• Open My Computer, you will see the TomTom as two removable drives, one will be the internal memory and one will be for the SD card slot on the device.
• Click into the Internal memory drive, you should see a whole load of files and folders.
• You should see a folder called LoquendoTTS or Loquendo, click into this folder and delete the contents (all the files and folders inside the loquendo folder)
• Go back to the root directory of the TomTom and delete the folder 'Voices'
  

STEP 3 Download and Reinstall the voices via TomTom Home

• Go back to TomTom Home
• Click on Add Maps, traffic and Voices
• Select Voices. Loacate the voice of Jane and Tim and add them to your device
• Go back to the main menu of TomTom Home, click on Add Maps, traffic and Voices -> Computer Voices and install the voice of Kate or Simon (UK English computer voices)
• Close TomTom Home and also Close it from the system tray. (in the bottom right hand corner of your screen down by the computer clock, you should see a red icon for TomTom Home, Right click on it and choose 'exit')
  

STEP 4 Install the Clear Flash Tool from TomTom

• Once Home has closed completely, please download and install the clear flash tool from:- http://www.tomtom.com/updates/clear_flash/clear_flash.exe (Home must be completely closed, otherwise it may not install correctly)
• Accept the license agreement and keep pressing the Next arrow until the clear flash tool has installed.
• Your device will start flashing to say there is some activity on your device
• When your device has finished flashing on the screen (might take a minute), use the 'safely remove hardware' feature of your PC to disconnect the TomTom
• Switch the TomTom off then take it out of the dock.
  

STEP 5 Test the voices

• Switch the TomTom back on, but not connected to the dock
• Let it load up to the main navigation screen
• Tap onto the menu and tap onto 'Change Preferences -> Voice Preferences'.
• Select a non-computer voice i.e. Jane or Tim and press test. You should now hear the voice instruction
• Try selecting the voice of Kate or Simon i.e. the computer voices, and press test, you should now hear the computer voice.
  

This should get the voices working again, if not it might be worth giving TomTom Support a call and they can talk you through it.

Hope this works for you

regards

The Warlock

Hello mm1112,

Map updates for your TomTom GPS can be purchased and installed through the TomTom HOME GPS manager program. You will need to download and install the TomTom HOME software onto your computer.

You can find this software on the TomTom Plus Services website located here: http://www.tomtom.com/plus/service.php?ID=17.

Best regards
Ken
Go Ahead. Use Us.

I have managed to load a downloaded map onto two separate Tomtom one XL devices. I did it through tom tom home. I purchased , downloaded and installed the map on my first device. Then connected my second device to my computer. In TOM TOM Home I then changed my device using the Device menu / Change device. it then allowed me to load the map onto a second TOM TOM device.