HP Photosmart C6100 All-In-One Printer Logo
Posted on Sep 04, 2017

Installed a new router provided by comcast last week. Cannot get my HP 6100 series photosmart (wireless connection) to print. Shows green arrow and says "offline". Have turned off computer, printer, router in an attempt to reset. Also tried redownloading drivers for Vista. Manually used menu on printer to connect to new wireless network. Printer still showing offline.

  • Brett Duxbury
    Brett Duxbury Sep 05, 2017

    Hi katrinavande, we want to help you with your question, but we need more information from you. Can you please add details in the comment box?
    what ip address is the router ?
    what ip address is on computer ?
    what ip address is set up on the printer ?
    what ip lease range does the router's dhcp server issue out ?

×

5 Related Answers

Jeff Hughes

  • 97 Answers
  • Posted on Apr 07, 2008

SOURCE: Using JETCET Print with OKI C5200n Printer

The OKI 5200 is a 'GDI' or Windows only printer and does not support PCL or PostScript languages.
Most if not all of the printers listed support either PCL or PS or an inkjet based language.
I'm afraid you will not be able to print the the 5200 without it's driver loaded on the PDA.
If the 5200 supported PCL you would be able to choose any of the
Color HP Deskjets.

Ad

Anonymous

  • 26 Answers
  • Posted on Jun 15, 2008

SOURCE: HP Photosmart C4380 All-in-One printer

check the ports first.. make sure that the printer is set as default ( make sure it has the green tick and the status "ready" or "online" on the printer icon in the printers&faxes. and if u want to connect it wirelessly, you have to install it as usb first before changing to wireless........

Anonymous

  • 93 Answers
  • Posted on Jun 19, 2008

SOURCE: HP 7410 off line with Vista & HPM8000 computer

Once right click on the printer icon and make it online and then clear the print que and then download and install the patch from the below webpage.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-54112-1&lc=en&cc=us&dlc=en&product=391194&os=2093&lang=en

After installing the patch restart the computer and check for the result.

Anonymous

  • 106 Answers
  • Posted on Jul 07, 2008

SOURCE: Cannot print with wirelessly networked printer

hi,

if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.

PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.

Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.

Thank you so much.

adonscott

Anonymous

  • 1 Answer
  • Posted on Dec 12, 2008

SOURCE: i have a hp photosmart

I have a new all-in-one. the way I do it may not be the most efficient but it works. I use Adobe Photoshop Starter Album 3.2 (Free).
Use the "File" tab to "get photos from scanner". It makes a copy in the "my pictures" folder under Adobe>scanned photos sub-folders.
Just find your picture, right click, select "send to">mail recipients and away you go.
You can also use the "share" option on the Photoshop toolbar and it places a copy of the item in the "outgoing email attachments" folder in your "my pictures" folder.

Hope this helps

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

HP Photosmart 5520 wont print when pc is connected to router through ethernet and printer wireless

Have you tried a cold re-boot on printer PC and router worth a try first then check all are on-line and communicating Can you use the PC without the Ethernet cable or a direct cable to the printer just to set it up (Re-set up).

Regards David, more info may help all the bests.
Ps. my old HP is a pig at time but I never have to use the cable which is a good job as I can never find the thing...
0helpful
1answer

I bought my daughter an HP photosmart D110 Series printer for xmas. I set it up here at home using wireless, not USB, and it worked great. Now when she gets to her apartment which also has wireless, we...

start new,
use the D110 full setup instructions from scratch.
install the software from HP.
then on some printers, like mine, the USB way works or wifi
if you set it up to wifi , usb is dead.
and the reverse.
so must be reset , per the manual to get it the way you want.
it is a very complex device, this all in one e-printer

https://support.hp.com/us-en/product/HP-Photosmart-e-All-in-One-Printer-series---D110/4023244

wifi, is complex.
first the user must know the routers settings to make it connect.
but some times you have no access to that router, due to owners
are ISP or landlord.
to use wifi , i must force my router to use a fixed IP (reserved)
or will not connect , reliably, the manual covers this too.
use the HP install package,

rule 2:
NOTE: If the printer is connected with a USB or Ethernet cable, the printer cannot connect wirelessly.

click does not maintain wireless....., seen here.
https://support.hp.com/us-en/product/HP-Photosmart-e-All-in-One-Printer-series---D110/4023244


it tells you to run the hp print and scan doctor there.
0helpful
1answer

Now we have gone wireless how do I set up my printer as wireless.? I have a photosmart C7280 all in one

a) Locate and write down your wireless router settings:
Network Name (also called SSID) :_________________________________________
WEP key/WPA Passphrase (if needed) :_____________________________________

IMPORTANT :You must have this information available to continue with your wireless setup. HP provides
a web-based tool called the Wireless Network Assistant [URL: www.hp.com/go/networksetup (English
only)] that can help retrieve this information for some systems. If the Wireless Network Assistant is unable
to retrieve your network information, you must consult the documentation for your wireless router, the router
manufacturer, or the person who originally setup your wireless network.

b) Press the Setup button on the HP All-in-One. (wrench/spanner symbol)
c) Press down arrow button until Network is highlighted, and then press OK . The Network Menu appears.
d) Press down arrow button until Wireless Setup Wizard is highlighted, and then press OK . In a few moments, a list of detected
networks appears on the display. The network with the strongest signal appears first.

e) Do one of the following:
- Press down arrow button to highlight the name of the network that you wrote down earlier.
- If the network name that you wrote down does not appear in the list, you can enter it manually. Press down arrow button until Enter New Network Name (SSID) is highlighted, and then press OK . Then use the visual keyboard to enter the network name.
f) If your network uses security, a prompt appears for the WEP key or WPA passphrase. Both are case sensitive. Use the visual keyboard to enter the WEP key or WPA passphrase, as requested.
Note : If your router provides 4 WEP keys, make sure you use the fi rst one.
g) Follow the prompts on the display to complete the network setup.


Visual keyboard tips:
To Select: use Arrow keys to highlight, and then press OK .
For mistakes: Select Clear .
For lowercase: Select abc
For numbers: Select 123
For symbols: Select .@!
When you are finished: Highlight Done , and then press OK .

1helpful
2answers

Hp c5200 with 2 XP computers (Dell/EMachine), equipment needed to network printer? [email protected]

hi
5200 series are both wired and wireless network ready printers
so i will tell you the steps to configure it wireless on the computer

for that you should have a wireless router and the computers should be connected to the router
now follow the following instruction to configure the printer

Connecting the unit to the computer


Press the Setup button on the all-in-one.
Press the arrow buttons until Network displays and then press OK . The Network menu displays.
Press the arrow buttons until Wireless Setup Wizard displays and then press OK .
Follow the instructions in the Wireless Setup Wizard.
it will ask for the router password you should know the router password to connect
After the all-in-one connects to the network, install the product software on the computer.

insert the software cd and install it using network wired/wireless
and complete the installation and similarly install on the other computer as well

and if you face any problem do let us know
0helpful
1answer

Unable to print on wireless network or send e-mail

Recheck that the printer is shared by the computer it is connected to and that all PCs are on the same network. If no success try disabling the firewall on the pc that your printer is connected to. (If printing now works readjust the firewall permissions).

On the second open Internet Explorer; Tools; Internet Options; Connections and make sure that there is a selection for... Never dial a connection.


0helpful
1answer

Hp Photosmart C6180

In order to have a network connection you need to connect your printer to a wireless router that you have. make sure that your computer is already connected to that network.
1. Connect the printer to the router wirelessly. Press the "setup" and then press the arrow key and look for "network". Press ok when you see "network". Press the arrow key and look for wireless setup wizard. After you have successfully connect your printer to the router press ok
2. Check the ip address of the printer by printing wireless configuration page.
3.install the software for the printer
.
0helpful
1answer

Will not print

dirver conflict, completely remove from OS, take off network and see if HP works independently well. reset on network and share again.
0helpful
2answers

How to hook up this printer wireless to my main computer

We cannot connect the pro l7680 printer wirelessly. Connect the printer to the router via ethernet cable and connect the desktop to the router wirelessly.
0helpful
1answer

HPC6100

You need to completely uninstall printer and reinstall it. This should fix your issues.
Not finding what you are looking for?

181 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...