For excessive staining use of household stain or scale remover is recommended. To remove difficult stains fill your flask with hot water, add one teaspoon of bicarbonate of soda and secure cap. Soaking overnight produces excellent results. Always rinse before re-use. this is from http://www.thermos.co.uk/care.php
my hubby used it as he uses his thermos daily... so goodluck!
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Error 5 is pointing to heating problem. Here are the parts that may be malfunctioning:
1- Thermal sensor not registering heating. Replace it.
2- Heater not heating up. Check continuity on heating element. If there is no continuity, (This is rare). Replace heater (Thermo block).
The problem can be linked to:
1- Missed descaling of machine for extended period.
2- Use of automatic descaling method suggested by Jura. Descale the machine every three months using Manual descaling method.. Services Unlimited Inc Parts Guru Since 1988
There is a product called CLR that we use regularly on our coffe machine, kettle, metal coffee travel mugs, thermos etc. Could be you're in an area where your source water has a lot of mineral content. Do you have similar problems with other appliances? If so, the problem lies with the water supply and not the coffee machine.
Hope this helps.
Hi,The problem is the keep warm element. The reason, your pot perc's and it gets hot near the thermo, the thermo turns off the main element. The keep warm element is not on so after a small amount of time the water cools and the thermo turns the main element back on again, thus making the water hot. The K W element is supposed to be on all the time the pot is plugged in, it is instrumental in perking the first brew making it really hot, the thermo turns off the main element and the K W element keeps the water hot. The K M element is very a easy fix. Thanks and please ask if you need more help. Ron For the part go to repairshack.com
Hi In the menu there is a program below the descaling program that says Reset descale. Enter this program and choose "yes", and make sure that you push the enter button to lock your answer. If you don't it will still be there. Also go to your water hardness and move it to the #4. This will prevent you from having to replace the boiler sooner than needed. Descale when told to by the machine.
I realize you posted this problem over a year ago, but I was curious to see if you were ever able to resolve this problem, or find the exact cause.
I have the same issue you describe. I descaled my Lattissima for the first time using the Nespresso descaling solution. And now, two months later, I cannot remove the chemical smell/taste of the descaling solution. I've run numerous descaling cycles with just water (as per Nespresso's customer service advice), with no success. I was forced to accept a refurbished machine (even though my Lattissima was only 3 months old). The refurbished machine is currently on the way. We'll see if I have the same issue when I descale this one.
HI thanks for the question. the problem ie more than likely the hi- limit thermostat., located on the heater box at the top. check this part. and the reason for part failure is dirty venting, clean all venting. replace hi- limit thermo. thanks the appliance doc please rate my answer, thanks.
In reading the manual for this coffee pot, it needs to have the descaling procedure run. The manual lists running a mixture of 6 cups water and 6 cups vinegar in a normal brew cycle...twice to clean hard water deposits from the machine. It says to make sure to remove the filter basket. Once the procedure is complete, unplug the unit and replug in to remove the E2 code.
descaling gonna improved the pressure = stronger coffee and clean the inner boiler =warmer coffee but use descaler only not vinegar descaler melt calcium vinegar remove some calcium in littlt piece 1 part descaler 1 part water fill the water container open valve for a few second close it leave it for 15 minute and repeat untill empty after rince very good that stuff is corosif