First verify it's the new cartridge, if possible replace with another to confirm cartridge problem, and if so just install another one.
but if it's not the cartridge it could me a number of reasons, from a bad fuser leaving marks or a scanner failure or even a charge problem.
need to first eliminate the obvious.
If you need further help, reach me via phone at https://www.6ya.com/expert/howard_563901c2e8628759
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