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Posted on May 04, 2008

Imaging Unit Missing Error

Received error message "Imaging Unit Missing" after replacing fuser and transfer unit. The fuser and transfer unit were replaced after low life/end of life message. Printer was working fine up to replacing these items. Immedeatly on pwr up received Imaging Unit missing, contacts were cleaned, unit reseated but no change. Could use any advise/suggestions.
Thks
spmcd

  • 1 more comment 
  • msorrentino Sep 04, 2008

    Received error message "Imaging Unit Missing" after replacing fuser and transfer unit. The fuser and transfer unit were replaced after low life/end of life message. Printer was working fine up to replacing these items. Immedeatly on pwr up received Imaging Unit missing, contacts were cleaned, unit reseated but no change. Could use any advise/suggestions.
    Thanks
    mike

  • Anonymous Jan 17, 2009

    I had the same problem. I have the Magicolor 3300 and I had gotten a
    thin test piece of paper stuck in the imaging unit. I took out the
    imaging unit and pulled the paper out. Unfortunately, one side of the
    handle popped out and 1/2 of the unit fell and bumped against the left
    side of the pinter. I found this post and found the document (Available
    herehttp://www.jeffvojtko.com/images/mc3300s... followed the
    directions and voila. Fixed.

  • eme jota ce Apr 08, 2009

    Same problem. Magicolor 3300DN displayed a message that we need to order a new imaging unit. Ordered it. Followed installation instructions from manual very carefully, but received the "Imaging Unit Missing" error. Tried replacing the new unit with the old. No luck. This printer has been very costly in toner, imaging units, fuser units, etc.

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  • Posted on Sep 15, 2008
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Hi, I had the same problem. The following Cause and solution may help you fix your machine.

All refereces to left and right are facing the front of the machine as if for normal use.
The cause is due to the connector on thtop left rear of the imaging unit. this connector is mated with a coresponding, retractable connector in the body of the machine. When you open the cover over the top of the imaging unit, this connector retracts back into the body of the machine and when you close the lid it should re-engage with the imaging unit, The problem is that it dosen;t reconnect. I have asumed that it is due wear in the connector operating mechanism. This solution was effective for my printer.

Switch Off!!!
remove the topcover (after removing the colour catridges )and. remove the left hand side panel. You will see a nylon gear mechanism. Sqeeze together the nylon clip inthe centre of the gear wheel, and pull the gear about halfway off. This should allow you to move the vertical geared bar up 1 notch. .Push the gear wheel back on and try the machine to see if it works ok. All covers will need to be closed and if it works ok , reassemle the machine. Job done -about 10 to 15 mins. It tookme alot longer to find it,so some feedback would be appreciated.

Paul

A

Anonymous

Hi.
I had similar problem after removing a paper jam on MagiColor 3300 : "Imaging unit missing". The connector (top left rear of Imaging Unit) was not connected right into the machine. Removing left cover panel was a bit tricky, I believe I didn't use the right way, but get it. Moving the nylon gearwheel left&rigt untill the connector are pluged in has been enough.
Many thanks
Jean-Baptiste

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I have samsung C430W printer..I replace the transfer imaging unit but still it showing to replace it..how can I reset the page count of transfer imaging unit...please help...

1, I have samsung C430W printer..I replace the transfer imaging unit but still it showing to replace it..how can I reset the page count of transfer imaging unit...please help...

2, Turn Off the Samsung C430W printer using its Power button or disconnect the power cord from the back of the device and also from the wall outlet. Else, turn Off the switch present near the socket. Wait for about a minute. Replug the cord between the printer and the outlet. Power On the device and verify if the problem is solved.

3, To reset the page count, Click the Reset Fuser Life button and then choose the OK button, this resets the fuser. If the error is not rectified, the imaging unit has to be reinstalled or replace it with a new one again.
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How do I reset ms610 imaging unit?

When you get the error message "Replace imaging unit, 0 estimated pgs remain [84.3x]" This means the imaging unit has reached end of life and needs to be replaced. The device will not print, and this message will not be cleared, unless you replace it with part number 50F0Z00
(or 500z)
Vertical streaking. If the imaging unit is near end of life, or the device has had problems with non standard toner, vertical streaks may occur on the page. Replacing the imaging unit will resolve the problem.
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Replace the Imaging Unit to fix the problem.
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  • If the imaging unit is installed, then remove the unresponsive imaging unit, and then reinstall it.
  • Note: If the message appears after reinstalling the supply, then the imaging unit is defective. Replace the imaging unit.
You receive the message Replace unsupported imaging unit The imaging unit you attempted to install was either non-genuine, or was from a different region. Buy a genuine Lexmark imaging unit from an authorised Lexmark supplier in your country/region.
You receive a 31.6x error One of the following errors is shown on the display:
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31.61 Imaging unit I2C packet timeout
31.62 Imaging unit I2C packet has been sent but code timed-out on receiving the data (callback)
31.63 Imaging unit security error in the send challenge sequence
31.64 Imaging unit ROM signature error
31.65 Imaging unit stuck busy (status register and/or CRI Arbiter register report busy)
31.66 Toner failed to replenish into the imaging unit
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If the problem remains, you will need to organise a Lexmark service call (Australia 1300 362 192)
You receive error message 32.11 Imaging unit smart chip compatibility error This could be caused by an unsupported imaging unit (non-genuine or incorrect region). Replace with correct imaging unit to clear this error. If your imaging unit is supported, you will need to organise a Lexmark service call (Australia 1300 362 192).
You receive error message 84 Imaging unit low If expected, replace the imaging unit. If unexpected, call Lexmark Support (Australia 1300 362 192)
Replacing the imaging unit
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Error code e1 showing at xerox pro 420? solution..

rror codes If the printer's front panel displays a message Error XX, find the error code in this table and follow the instructions for resolving the problem. If problems persist, check the Xerox web site www2.tek.com/TekSMART/ or contact service.
Error User Corrective Action Error 01
  • Remove and re-install the black Toner Cartridge, then turn the printer off and on.
  • Replace the black Toner Cartridge, then turn the printer off and on.
Error 02
  • Remove and re-install the cyan Toner Cartridge, then turn the printer off and on.
  • Replace the cyan Toner Cartridge, then turn the printer off and on.
Error 03
  • Remove and re-install the magenta Toner Cartridge, then turn the printer off and on.
  • Replace the magenta Toner Cartridge, then turn the printer off and on.
Error 04
  • Remove and re-install the yellow Toner Cartridge, then turn the printer off and on.
  • Replace the yellow Toner Cartridge, then turn the printer off and on.
Error 05, 10, 11,12, and 13
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Error 20
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  • Remove and re-install the Main Charge Grid. Turn the printer off, then on.
  • Remove and re-install the Transfer Kit. Turn the printer off, then on.
  • Remove and re-install each of the Toner Cartridges. Turn the printer off, then on.
  • Replace the Main Charge Grid. Turn the printer off, then on.
  • Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Replace the Transfer Kit. Turn the printer off, then on.
  • Replace the Toner Cartridges. Turn the printer off, then on.
Error 21, 22, 30,and 32
  • Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
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Error 33
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  • Remove and re-install the paper feeder and Transfer Kit. Turn the printer off, then on.
Error 40, 41, 42,and 43
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  • Make sure that you have the correct Fuser for your local printer power supply:
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    220-Volt Fuser Part Number 016-1840-00
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Error 50, 51
  • Turn the printer off, then on.
Error 52
  • Remove the Duplex Unit (if installed).
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  • Turn power off, then on.
Error 53
  • Open left door and remove any jammed media.
  • Tun the printer off, then on.
Error 60
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  • Reinstall the media. Make sure you do not overfill the tray.
Error 61
  • Remove and re-install each Toner Cartridge. Turn the printer off, then on.
  • Replace each Toner Cartridge. Turn the printer off, then on.
Error 62
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  • Slide out and re-insert the paper feeder. Turn the printer off, then on.
  • Replace the Fuser. Turn the printer off, then on.
Error 63
  • Remove and re-install the Imaging Unit. Turn the printer off, then on.
  • Replace the Imaging Unit. Turn the printer off, then on.
Error 70, 71, and72
  • Turn the printer off, then on.
Error 73
  • Remove and re-install the Imaging Unit. Turn the printer off, then on.
  • Replace the Imaging Unit. Turn the printer off, then on.
Error 74
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  • Replace the Fuser. Turn the printer off, then on.
Error 80, 81, 82,83, and 84
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  • Turn the printer off, then on.
Error 01p through
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Here are the other listed causes.

Cause:
Corrupted NVRAM Possible Causes are Imaging Unit, Fuser, EEprom Board or PE/MCU Board
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