I powered off my dlink DI 704P and internet modem by turning off switch on surge suppressor (which I have do several times) and just powered back up after 3 days and my dlink will not come back up no power??? dbl checked connections get no power tried reset button still no power light>>> What nesxt

Hi dsetzhsd

This is a normal reaction to a power surge or power cut which if severe, can easily damage computer equipment

Turn the (Router/)Modem off with its on/off switch or at the mains, then power it up again. If it has not been damaged, it should reset itself and then sequence itself through the lights. Each light represents the successful restoration of various functions, including Power (shows its powered up), LAN/WAN (shows it has re-established its link with the Network), Wireless (shows it has resumed creating a Wireless Field and broadcasting a Wireless Signal from it), Broadband (shows it has reconnected itself to the Broadband signal coming from your Internet Service Provider[ISP]), Internet (shows that it has reconnected to the internet), plus a light for each occupied channel with an active Device attached to it.

Since storms and power surges and power cuts can damage electrical equipment (especially computer equipment), for the future, (if you haven't already done so) ensure that all your computer equipment has Surge Suppressors/Surge Protectors between each item and the mains electricity. Good quality Surge Suppressor/Surge Protector manufacturers offer insurance type protection against damage if equipment is damaged while connected to their products. See examples here:

http://www.amazon.com/s/ref=nb_sb_ss_i_4_8?url=search-alias%3Daps&field-keywords=surge+suppressor+power+strip&sprefix=surge+su


The ultimate protection, if you live in an area susceptible to storms (and you don't already have one), is an Uninterruptible Power Supply (UPS) between the Surge Suppressor/Surge Protector and the Mains wall socket. This acts like a fast-acting automatic standby generator during a power cut, providing continued power to valuable equipment after the power cut, giving the user 5-30 minutes (depending on price level and model selected) in which to safely shut everything down properly until mains power is restored. See some examples here:

http://www.amazon.com/s/ref=nb_sb_ss_i_4_8?url=search-alias%3Daps&field-keywords=surge+suppressor+power+strip&sprefix=surge+su#/ref=nb_sb_ss_i_0_28?url=search-alias%3Daps&field-keywords=uninterruptible+power+supply&sprefix=uninterruptible+power+supply&rh=i%3Aaps%2Ck%3Auninterruptible+power+supply

I hope this helps.

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That will depends on your ISP, Internet Service Provider, please let usknow more in detail about the kind of Internet Connection you are using, the configuration of the router will purly depend on it.

If you have not unplug the power to the modem and router then turn back on the router first then the modem most reviews forget to tell people turn off everything reboot modem router and computer for the DHCP to work properly the switch on cable modems only place the modem in standby mode you must turn off the power

Once you have everyhting hooked up you probalby need to power cycle the router and your modem. First power cylce your modem and once all the lights come back in then power cycle the router- once that is up i would try restarting the computers and then give it a try.

please call dlink tech support at 877-453-5465. just an advise on how to handle the call when you reach dlink tech support (agent); do not agree to call back after you troubleshoot with them (they'll be giving you a case id reference# and be advising you to check your pc or call "who" and call them back to continue the troubleshooting). insist to the agent that he need to resolve the problem asap (by the way, agents are not allowed to drop the call or they'll be dead-history!). and if the agent still insisted you to call back, ask for a "senior level technician" to finish the job (escalate the problem).
fyi: dlink tech support handling time to resolve a call is 15 to 18 minutes only. if you reach that 15-18 minutes (max) time the agent will think of a way for you to call back (advising you to check with your pc manufacturer, check with your ISP, call microsoft to update your software, etc... non-sense!) they need to do this in order to reach their handling time (agents need to reach 21 to 25 billable calls, and billable calls are "solution provided", "resolved", and "dropped call"). ---- believe me, i was one of them and repented.

it doesn't matter whether the other computer is set to static and the other one is set to dynamic as long as both computers are getting/using valid ip addresses.
if i got it right. 1 computer is connected to the LAN port of the router and the other computer is connected to the WAN port. if so, you need to connect both computer to the LAN ports and the WAN port of the router should be connected to the modem that you are using.
if the physical connection is correct, check how you are connecting to the internet through the modem. if you can access the internet from the modem without configuring anything, you just need to power cycle. turn off everything then turn on the modem first, wait for the lights on the modem to turn on properly before turning on the router then turn on the computers.
hope this'll help you but if not, just provide the following:
(1)ISP:
(2)brand/model of the modem:
so i can help you further.

WAN s not for your use now. dont dig with it bro..
tel me one thing.. what kind of connection you have? does the modem stores the password or you type the pass each time manually to connect to internet

I think ya gonna find ya modem has gone "toes up"... It may well be in the power supply section (PSU)... I guess ya could try a "Shotgun" replacement of all the PSU components.. If this don't "Fix" it.. then I am sorry but ya up for a replacement.. which may be the best option in any event?

Unplugging the router resets it, I don't realy think its a power problem. The power pack contains a transformer that steps down (reduces) the power from 115V down to the 12V (or so, I don't really recall any more) the router uses. The byproduct is heat which can range from warm to uncomfortable to the touch. It?s not uncommon to have to reset your router and/or cable modem on some basis. At one time I had a DI-704 and had to reset it on a weekly basis to reestablish my Internet connection. At the time I thought it was my router but later it turned out to be a problem with my access provider supplied modem. How often are you having to power down the router? Who provides your access?

It usually is simple, and hopefully the answer is as well. If you haven?t already done so unplug the modem and the router. Wait for a few seconds and then plug the modem in followed by the router. Reboot your PC and try the Internet again. If it still doesn?t work then I would try doing a hard reset of your router and reconfigure using the setup process outlined by the manufacturer. If that still doesn?t work let us know and we?ll continue ?.