Question about HP Office Equipment & Supplies
I found the following information on the HP web site, under their support forum.
Clean the automatic document feeder (ADF)
If the product is not already off, press the Power button to turn off the product, and disconnect the power cord from the product.
Remove all originals from the document feeder tray.
Open the ADF cover.
Lightly dampen a clean, soft, lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.
Use the damp cloth to wipe any residue off the rollers and separator pad.
NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
Close the ADF cover.
Step 2: Clean the glass strip in the ADF
Open the ADF cover, and lift the ADF mechanism.
Lightly dampen a clean, soft, lint-free cloth with a mild glass cleaner.
Gently clean the glass strip inside the ADF, and then thoroughly dry it to prevent spotting.
Lower the ADF mechanism, and close the ADF cover
Close the scanner lid, reconnect the power cord to the product, and then press the Power button to turn on the product
Posted on Aug 23, 2010
TRy cleaning the area like this video shows
Posted on Feb 04, 2019
Tips for a great answer:
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