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David Carr Posted on May 04, 2008
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Just installed new built in side by side integra 800 fridge / freezer. Freezer works find, the fridge has all the lights on but does not cool at all. Ran the diagnostics and I got a quick flash of "load 1", "load 2" and "load 3". The 800 number doesn't work on week-ends. Any ideas?

  • 3 more comments 
  • David Carr May 04, 2008

    the error message is actually load 1, load 2 and load 3, very quickly

  • David Carr May 04, 2008

    Just to confirm, I have run the diagnostics again and the error message is "Load 2"

  • David Carr May 04, 2008

    the system was professionally installed and given the freezer works and the internal lights etc. on the fridge work I have to assume it is wired in correctly. No chance it is a setting I have overlooked?

  • David Carr May 04, 2008

    It is a Bosch B30IR70NSP/03, 2008, type K1SDR3OUS. New, first time turn on. The mating freezer unit works fine, bothe professionally installed. The error message is Load 2

  • David Carr May 04, 2008

    Thanks, I have tried the above and have the manual. The error "load 2" is what I am getting from the diagnostics, what I don't know is what that means.

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Ekse

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  • Refrigerators Master 13,435 Answers
  • Posted on May 04, 2008
Ekse
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Hello dcarr

Can you provide me with more detailed information about your products.

Brand?
Model?
year?
Type?

Thanks I'l try my best to solve your problem.

  • Ekse May 04, 2008

    Well the device seems to be wired correctly since you can perform these tests and the freezer works.



    Here are the installation instructions

    http://www.bshextranet.com/files/techtoo...



    Here is the product manual

    http://www.bshextranet.com/files/techtoo...



    I went throught the manual looking for a solution, only thing it says there is to give the error code to a tech @ bosch



    Il let you know if I figure it out.


  • Ekse May 04, 2008

    You can reset factory settings by



    Simultaneously hold down the setup and alarm off buttons for 3 seconds





    if the factory settings are reset:



    an appliance which is switched off switches on

    the uspoer function switches off

    settings changes in setup modde are reset to factory settings.

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  • Expert 427 Answers
  • Posted on May 04, 2008
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If everything is plugged in correctly, then it is probably an internal problem.

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