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My Olympus u 750's telescopic zoom is jammed in the extended position. The cause seems to be the last segment of the zoom, containing the lens, which is not properly aligned with the other retractable zoom segments. I don't remember knocking the camera - not sure how this happened. Is this a common problem that can be fixed by gently forcing the crooked segment back into it proper place? Or if it has to be sent for repair, is it worth the trouble and cost?
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Don't want to get your hopes up too high, but here are some things that you can do to try to correct it. They only seem to work for about 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
The problem you are describing is a problem with a sensor in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $73 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
1) Make sure that the batteries are in good condition
2) Check and clean any dirt or corrosion from the battery terminals.
If the power supply voltage suddenly drops during initialization, or when the lens is trying to extend itself, it could produce this kind of error.
3) Make sure that the lens extension tubes are not mechanically jammed.
4) Remove the batteries, turn the unit ON and wait for it to fully discharge any internal capacitors, then put the batteries back and try to turn the unit back on. This should fully RESET the internal CPU. ===
Generally this kind of error means that the camera's internal computer is trying to activate the lens zooming motors, but the motors fail to move as expected.
Other causes could be: a) burned out ZOOM motors b) burned out motor drive circuitry c) bad motor positioning sensor d) defective computer components e) failed internal firm-ware.
There is a common problem with the A series Powershots, that the lens assembly jams in the telescoping zoom, or in the digital imaging module, in which the lens assembly has to be replaced. I'm not sure if the S series has these issues. You can check with Canon support to find out.
It may have jumped a tooth, something like a car timing chain. The Zoom in this camera is a barrel that has 3 cams that rides inside another barrel that has "tracks" for the cams. The motor rotates the the outer barrel via gear teeth, forcing the inner barrel to extend or retract. There is a tab on the gear teeth that might index the position of the zoom lens. If this tab is in the wrong position, if the gear jumped a few teeth, the camera may not know where the zoom lens is in relation to the inner focusing lens, and cause the "zoom error" If that is the case, I can help you get it back into position. This is a theory, but does explain the tab on the gear and the constant zooming.
It sound like a problem with the zooming mechanism (lens would not retract or extended)
Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem.
In any case it could not make it worse
Good luck!
Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem.
In any case it could not make it worse
Good luck!
Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem.
In any case it could not make it worse
Good luck!
The small gears that link the viewfinder and lens may be out of sync.
If you are a technical person, you can remove the frontcover, first taking off the topcover, (one screw is hidden under the mode dial). Power up the camera and remove the batteries when the lens is fully extended. BE CAREFUL NOT TO TOUCH THE CAPACITOR!
Gently lift the viewfinder and move the viewfinder gear one tooth. It will probably only move one way.
Put the batteries back in and try the lens. If this does not solve the problem, you may need to replace the lens or viewfinder.
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