My GE Side by Side is not working wierdly. the top few shelves on both the freezer and refridgerator are not cooling but the bottom shelves are cold.

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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heatman101

Sorry to hear about your problem.

Sounds like you have a defrost issue. Hence your unit is not defrosting. All of this apply's if your freezer side has ice . If not. you have other issues, this does sound funny, but this is why your refrigerator side is warm, or not cooling.

Here is a list of some things that can go wrong.
1. Defective heat coil
2. Defective defrost timer
3. Defective defrost sensor
4. Defective Fan
5. Defective compartment inlet damper (on some models)

You should call a service company to resolve your issue.

Since I tried to help you, Please help me and Rate/Vote on the response. Thanks

Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

ge has had alot of problems with the computer boards but this sounds like the evap fan isn't working,i need you to answer a few questions for me,first when you open the freezer door do you hear the fan blowing?also from the bottom up remove the second draw or food bin and put your hand on the back wall inside the freezer and tell me if there's like snow or frost on the wall,if so you have a defrost problem,one more thing check the model number,you'll find it in the fridge side,up on the right hand wall near the ceiling

Sounds like the freezer fan motor stopped working . Usually the main control board is the problem . Part number WR55X10656 . The old part number was WR55X10552 . You should call a GE representative . to see if this can be replaced under warrenty , since it was/is on a recall list . There should be a phone number in your user guide , or on the internet .

Sounds like a defrost problem. Remove food from freezer section, take the back wall out after removing shelves, and use a hair blower to melt off the ice and frost. Most likely you need to replace the defrost heater.

you have defrost problem

It's most likely a defrost issue. One or more of your defrost components have failed. Defrost components are defrost thermostat, defrost heater, and defrost timer or board depending on model

What was the problem?