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Posted on Aug 20, 2010
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My printer has always worked fine and this time I went to get a new ink cartrige and I put it in and now it won't print. It printed one paper telling me how to print but other then that it is telling me "door open" there is no door that is open. Please if you could help me out I would greatly appreciate it

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Roy

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  • Master 2,571 Answers
  • Posted on Aug 20, 2010
Roy
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Joined: Jul 09, 2010
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I think it means the ink may not be seated properly, take the inks out again ( making sure the tabs have been removed ) and the refit them . If your still no better, write back and we can try something else

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