I have a zanussi aquacycle 1000 and the door just won't open after competing wash have tried other cycles and the same problem. It just won't open!! Please help

There is usually a hatch at the back of the washing machine.

Could be that the drive pulley behind the drum has loosened on the shaft. You do not say that you can hear the motor, but the drum moves slightly. Some machines have a shear pin which fails to prevent damage to the drum and motor. If you machine has one of these, it will be obvious when you get the back off. The lack of load on the motor could do strange things to the programmer. Good luck.

Zanussi UK appliance manuals can be downloded here

The product/PNC number should be inside the door

Make sure drum has no water in it

broken circuit in printed circuit board

the pumps do go duff. you can take the pump of and try it with a 12v supply if the blade goes round free is kk but if it stugles to move you need a new pump you can get them off ebay for a 10er

Try some WD40 on the door lock on machine (not on the door) & open and close a few times. Of course the mains plug should be off the wall socket.

indicated low water pressure from your external supply or blocked filters in the fill hose. turn water off, remove hose and check filter in end of hose - it is just a bit of gauze. also look into the valve and clean out if needed

this is possible due to a bearing collapse or bearing spider broken. this causes drum pulley to be out of line and the belt comes off

May be the Bearings.Open door and try moving drum, hold at top of drum and pull foreword and back if drum loose main bearings gon. Replace bearings.

Slim Jim