This problem usually requires the Operating System CD, but here are a few things you can try before having to have the OS CD:
Try loading the Last Known Good Configuration (your most recent settings that worked) by following these instructions:
- To load the last known good configuration in Windows, reboot the computer.
- Before the Windows Loading screen appears, press and hold your "F8 Key", this should bring up the "Windows Advanced Options Menu" as shown below.
- Use your arrow keys to move to "Last Known Good Configuration" and press your Enter key.
- As can be seen from the example below, you should be able to highlight and press enter to load the last known good configuration. Once completed the computer should restart and attempt to load into Windows.
Still unsuccessful? You will need the OS CD, unless you have the Recovery Console already installed and available using the Operating System Selection screen:
- Start your computer by running the Recovery Console.
- Run the chkdsk /p command on the drive, and then restart your computer.
If you are still unsuccessful, you will need to run an OS Repair using the Operating System CD, here are the steps:Windows XP
- Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.
- When you see the "Welcome To Setup" screen, you will see the options below:
- Press ENTER to start the Windows Setup.
- Accept the License Agreement and Windows will search for existing Windows installations.
- Select the XP installation you want to repair from the list and press R to start the repair. If Repair is not one of the options, END setup.
- Setup will copy the necessary files to the hard drive and reboot. Do not press any key to boot from CD when the message appears. Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.
If you have a Windows Vista
installation disc, you need to restart (boot) your computer using the installation disc. If you do not restart your computer from the disc, the option to repair your computer will not appear.Here is a step by step picture guide.
If you have a Windows Vista
- Insert the installation disc.
- Restart your computer.
Click the Start button , click the arrow next to the Lock button , and then click Restart.
- If prompted, press any key to start Windows from the installation disc.
- If a startup problem is detected, Startup Repair will start automatically and try to fix the problem.
- If the problem is severe enough that Startup Repair doesn't start on its own and you can't access the System Recovery Options menu on your computer's hard disk, you can get to the menu and start Startup Repair by using the Windows installation disc or a system repair disc that you created earlier.
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