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Disc tray will not open - Televison & Video

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Anonymous

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Hi and welcome to the site,

Initially, postback with the brand and model.

Offhand, if the TV/DVD combo uses a tray for the DVD disc, then it would almost always be a mechanical. Other than to press STOP for a couple of seconds or to unplug and press and hold the EJECT button while plugging in, there are no easy workarounds for a mechanical problem.

Good luck and thank you for asking.

Posted on Aug 20, 2010

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Disc draw will not open

Manually eject the disc tray
  1. Disconnect the power cord and any other cables connected to the console.

    psu_disconnect.jpg

  2. Uncoil a paper clip.

    paperclip.jpg

  3. Position the console horizontally, as you would position a DVD player.
  4. Find the yellow sticker behind the vents on the left side of the console.
  5. Insert the straight end of the paper clip into the eject hole which is located just above the yellow sticker (as shown in the picture below).

    odd-paperclip.jpg

  6. The disc tray should pop out slightly. Pull the tray out the rest of the way with your fingers.


Note If a disc is in the tray, make sure that it is not sticky and does not have a label that might prevent the tray from opening again in the future.

stickerdisc.jpg

If you cannot get the disc tray to open, please see the following article: 906936 The disc drive of your Xbox 360 console does not open

uparrow.gifBack to the top Original Xbox 360 console: How to manually eject the disc trayFirst you need to remove your console's faceplate. Here's how:
  1. Unplug the power and A/V cables from the back of your console.

    pscabledisconnect.jpg

  2. Position your console horizontally, as you would position a DVD player.
  3. While holding your console firmly, push the faceplate away from the console with your thumbs.

    Note You will need to use some force to remove the faceplate.

    pullfrontplatebtm.jpg

    pullfrontplateside.jpg


Manually eject the disc tray
  1. Uncoil a paper clip.

    paperclip.jpg

  2. If your console has holes below the right side of the disc drive, insert the straight end of the paper clip into the hole as shown in the picture below.

    If your console does not have the holes pictured below, skip to step 5.

    manualeject01.jpg

  3. Push the paper clip until you feel some resistance (approximately 1" or 2.5 cm into the hole).

    ejectgearsinsetright.jpg

  4. If you're successful, the disc tray will pop out slightly. Pull the tray out the rest of the way with your fingers and skip to step 9. If the disc tray does not open, try the next step.
  5. Find the two holes below the left side of the disc drive, and insert the paper clip into the first hole on the left.

    ejectmecholeleft.jpg

  6. Push the paper clip until you feel some resistance (approximately 1" or 2.5 cm into the hole).

    Note Make sure you are pushing the gear mechanism and not the metal plate.

    ejectgearsinsetleft.jpg

  7. If you're successful, the disc tray will pop out slightly. Pull the tray out the rest of the way with your fingers and skip to step 9.
  8. If the disc drive is still stuck closed, insert the paper clip into the adjacent hole (to the right) and push again. If you're successful, the disc tray will pop out slightly.
  9. Now plug the power cord into the back of the console. Press the eject button to open and close disc drive. If the disc drive works properly, reattach the console faceplate.

Note If a disc is in the tray, make sure that it is not sticky and does not have a label that might prevent the tray from opening again in the future.

stickerdisc.jpg

If you cannot get the disc drive to open, please see the following article: 906936 The disc drive of your Xbox 360 console does not open
uparrow.gifBack to the top Xbox SupportPlease visit the following website for information about how to contact Xbox Support: support.xbox.com/pages/contact-us.aspx
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Tray won't close

Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.
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Dvd tray will not open or play

Hello,

The reason your player keeps reading a disc and do not play is because the the disc tray is not sitting the disc properly on the lens.

The disc tray is faulty, the mechanism that controls the opening and closing of the tray is damaged and needs repair.

To fix this, you have to get the appropriate screwdriver, open the cover of the player.

You will see a mechanism by the opening of the tray that controls the disc tray.

Get a replacement mechanism and change it. Mostly the rubber slacks and does not control the tray properly.

Changing the mechanism will solve the problem.

Take care
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Philips CDR775 2-Disc CD Recorder tray won't read/open

this depends on what make of disc mostly the philips machines only work with their own brand of disc try placing an original disc if thats ok then its the blank cd that you are useing got to be philips brand
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Liteon DVD recorder LVW-5045 has disc inside and won't open tray

Use your knuckles to knock on top of cabinet just above disc tray door while at the same time pressing open button,99% of the time disc tray will open.The problem you have is caused by a worn out belt drive or the tray is out of alignment.The disc tray belts only cost $2,when tray is open you can see the minature belt that controls door to the right.Use twizzers to remove and replace.Belt size 1.9
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Dvd tray will not open

In order to open the disc tray.apply one of the following solutions;
--- Turn off the DVD player. Unplug the power cord from the AC outlet for 30 seconds.
Plug the power cord back into the AC outlet. Try to open the disc tray.
--- If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.
--- If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons ,
--
- If the disc tray still does not open simultaneously press the RETURN + ENTER+ POWER buttons.
If the problem is still unresolved, a service may be required.
good luck...
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My console does the same thing just take the faceplate off and when you press the open button grab the disc tray and gently assist your console in pushing out the tray. Taking the faceplate off does not terminate your warranty.
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Is it making the noise like it will open then getting stuck? If so, this can be tricky! It happens with me sometimes. Press the open button and as it goes to try and open push the disc tray in slightly and up and it should pop open, it does with me anyway.
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