Microsoft Wireless Optical Mouse Logo
Posted on May 03, 2008
Answered by a Fixya Expert

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Microsoft Natural Wireless Laser Mouse 6000 doesn't work

I have a Microsoft Natural Wireless Laser Mouse 6000. It worked fine for several months, but it stopped working. My O.S. is Win XP Home.

Stuff I tried:

* I went into Control Panel -> Mouse. It says that my driver is working fine, my batteries are charged, and I get full signal.

* I tried different USB ports.

* Following Microsoft's advice, I uninstalled and reinstalled the drivers.

* I pressed the button on the receiver, and while it blinks for a few seconds the mouse cursor does respond to mouse movements (albeit jerkily), but it stops after the blinking stops.

* It behaves the same way in Linux.

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  • Anonymous Nov 04, 2008

    I've had the same problem. I have unistalled and installed the software to no avail. It will not work

  • Anonymous Mar 12, 2009

    Exactly the same problem with me, it came out of nowhere.

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1 Answer

Anonymous

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  • Master 487 Answers
  • Posted on May 03, 2008
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Joined: Apr 15, 2008
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Hi
If you take the batteries out there is a screw in there. unscrew and open (not easy) with flat knife in the edges wiggling.
attach and touch all the inside wires. I have had the same problem and it is an internal connector problem. Opening and closing aint easy and will take a little patience but it will work.
Good luck

  • salesguy75 Mar 10, 2011

    You need to be careful when doing this on a 6000. There are multiple tiny screws under the "pads" and labels that need to be removed also

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