The dyson smelt of burning then stopped sudenly

Its most likely Its not cleaned out properly. Mine did the same, washed it again and ran water through it, let it dry for over 24hrs it now works. Smelt like wet dog though. I put a piece of kitchen roll soaked with scented oil in the clear drum, ran it for 10mins. Now smells beautiful.

is the motor, should be replaced

You should take it to your local vacuum repair shop and have them listen to it. It sounds like it could be your motor burning up.

starter may have gone its located next to the motor little box with wires that go to the motor.

Did you drop the handle on the floor? or against the wall. If the turn on switch is in the handle, it can dislocate the power source. best to take it in to a repair shop, but sometimes it's an easy fix if you are mechanically inclined.

Hi there,

Sorry to hear about the problem you're having with your DC24. If you can smell burning, I'd strongly recommend you stop using the machine and get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US). We can run through some troubleshooting steps over the phone, and provide further assistance.

Kind regards,

Jack
Dyson Customer Service

i am afraid that is ur motor that has blown this can be easily repaired by dyson ring the no. on the vac full service and repair only £60

Hi its Darran at Dyson.

The screws on the base of the cleaner head should not have to be removed to access the brush bar so it is possible that the brush bar has come out of alignment, hence the noise the machnie is making.

Please ensure that the soleplate has been correctly positioned and that the brush bar is aligned correctly before attempting to use the machine.

If this does not resolve the problem, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Unfortunately your motor had burnt up..most times this is due to not cleaning or replacing the filters...the filters get dirty and the motor gets no airflow to cool it....very common on dyson vacs

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/sean_54c3a3dc48a7773c

If it still powers on then check the belt.