Xerox WorkCentre M20i All-In-One Laser Printer Logo
Posted on May 02, 2008
Answered by a Fixya Expert

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XEROX workcenter M20i prints codes at bottom of page

I have a m20i that prints awhat looks like a code string at the bottom of each page it prints even when making copies. I haveremoved extra memory and a ps board but it still does it

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  • Posted on Mar 09, 2009
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Someone has gone into diagnostics and enabled Status Print Engine
Fix
1. press menu/exit key
2. enter # 1931 in that order
3. engine test(diagnostic) should be displayed
4. use arrow keys to scroll to, then select engine test(status print)
5. press enter
6. press the "2" key on numeric keypad to disable (status print)
7. machine will revert to Ready to Copy
8. power off and then back on the M20
9. Your done.


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  • Posted on May 02, 2008
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Go to Xerox.com and under drivers and downloads for the M20i , download firmware version 3.02.
And follow the instructions to put the new software onto your printer.

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We encourage you to use our knowledgebase, MRC Smart Technology Solutions is here to help! We offer a program to cover up to 3 printers of any manufacturer for an entire year!
We can solve your problem!
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Solution : Print a Connection Page (Network Connectivity Report / Configuration Page) NOTE: Print the Connection Page to locate the TCP/IP Address for the WorkCentre.
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  4. Press the [Stop] button to return to the Standby mode.

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http://www.support.xerox.com/support/workcentre-m20-m20i/support/enus.html
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