Internet Explorer randomly closing

just use Google Chrome or Firefox. They are far better than IE anyway.

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This may be caused by a Third party addon. Please reset the IE settings to disable add-ons:
1. Close any IE or Windows Explorer windows that are currently open.

2. Open a new IE window.

3. Click the Tools button, and then click Internet Options.

4. Click the Advanced tab, and then click Reset.

5. In the Reset Internet Explorer Settings dialog box, click Reset.

6. When Internet Explorer finishes restoring the settings, click Close, and then click OK.

7. Close IE. (The changes will take effect the next time you open IE.)

First, try to access your account in a different internet browser (Internet Explorer, Firefox, Safari, Opera) or different computer, if you can access the other games, then the problem could be the internet browser that you are using.

You need to try optimizing your internet browser. Here's how:

* For Internet Explorer version 6
1. Open IE6 > Tools > Internet Options.
2. Click the Delete Cookies button and Delete History.
3. Click on OK > Close and re-open your IE6.
4. Try accessing your e-mail account.

* For Internet Explorer version 7
1. Open IE7 > Tools > Internet Options.
2. Click the "Delete" button under the Browsing History option.
3. Delete the Cookies, Internet Files
4. Click on OK > Close and re-open IE7
5. Try accessing your e-mail account.

* For Mozilla FireFox
1. Open Firefox > Tools
2. Select "Clear Recent History"
3. Select Cookies, Cache, Browsing and Download History.
4. Close and re-open Firefox
5. Access your e-mail

Good luck!

Facebook is not down. I can access my facebook account.

Try to access your facebook account in another computer, if you can access it, the follow the steps below on the problem computer:

* For Internet Explorer:
1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your facebook.

* For Mozilla Firefox:
1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then hit the 'Clear Now' button.
4. Close and re-open Firefox
5. Access your facebook.

Good luck!

So you are saying that you cannot view your e-mails through you're logged in to your e-mail, right?

Try optimizing your Internet browser by deleting the Cookies and Internet files, here's how:

* For Internet Explorer version 6
1. Open IE6 > Tools > Internet Options.
2. Click the Delete Cookies button and Delete History.
3. Click on OK > Close and re-open your IE6.
4. Try accessing your e-mail account.

* For Internet Explorer version 7
1. Open IE7 > Tools > Internet Options.
2. Click the "Delete" button under the Browsing History option.
3. Delete the Cookies, Internet Files
4. Click on OK > Close and re-open IE7
5. Try accessing your e-mail account.

* For Mozilla FireFox
1. Open Firefox > Tools
2. Select "Clear Recent History"
3. Select Cookies, Cache, Browsing and Download History.
4. Close and re-open Firefox
5. Access your e-mail

Good luck and have a great day!

Try to delete all cookies and clear all cache.

Internet Explorer :
1. Open Internet explorer > Tools > Internet Option
2. On the General Tab under Browsing History, click on Delete
3. On the pop up windows that opens, make sure all check box are checked that has cookies, temporary files, and etc..., then click on delete
4. Just close and re-open Internet Explorer

Mozilla Firefox
1. Open Mozilla Firefox > Tools > Clear Private data
2. On the pop up windows, make sure all boxes are checked as well and click on delete.
3. Close and reopen Mozilla Firefox.


I’m happy to assist further over the phone at https://www.6ya.com/expert/ramy_d9e7ebea3891f482

You are advised to ensure ALL windows updates are installed.

IE8 should be installed as part of these updates, check and install.

Try to clear the Cookies, Internet Files and History of your Internet browser. Please follow the steps below:

* For Internet Explorer:
1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your Yahoo e-mail.

* For Mozilla Firefox:
1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then hit the 'Clear Now' button.
4. Close and re-open Firefox
5. Access your Yahoo e-mail.

Hope this helps and have a great day!

Hello evilchick225 ,

The issue which you are facing is due to the addonswhich got installed on internet explorer.

To resolve the issue perform the following steps on the notebook:

Disable Add-ons:

1. Open Internet explorer window.
2. Click on Tools > Internet options.
3. Select "programs" tab.
4. Click on "Manage Add-ons".
5. Disable all the add-ons by selecting each add on.
6. Click on Apply and click OK.

Reset the Internet explorer:

1. Open Internet explorer window.
2. Click on Tools > Internet options.
3. Select "Advanced" tab.
4. At the bottom of window click on "Reset" and "Restore Advanced Settings" buttons.
5. Click on Apply and click OK.

The above steps will definitely resolve the issue.