Question about Tech Solution TS-4500 Shredder

1 Answer

Can't get shredder to work

I was shredding one of the ever present junk mail letters that had a paper version of a credit card attached. About 1/3 way through the credit card the printer started to struggle so I did a reverse to remove the credit card. I finally got it removed but now I can't get the shredder to work again. It will not go forward or reverse or even make any noise. I tried to pick as much paper out of the gears as I could.

Posted by Metooch on

  • Anonymous Mar 12, 2014

    try to shred credit card was stocked been removed still not working no light when turn on

  • Anonymous Mar 24, 2014

    how do i remove silver top where you feed paper and credit cards in? a credit card is stuck in between blades and slot opening, in removing silver plastic cover i can retrieve credit card and use shredder again. thanks

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1 Answer

Anonymous

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  • 6 Answers

Please ... unplug your shredder before doing this.

It sounds like you were on the right track picking paper out of the gears. The problem is that the paper can get really jammed up in there, especially when you use the reverse.

I found that I needed to use a combination of a small screwdriver with at least a 3 inch long blade to push the jammed paper through. The I use needle-nosed plyers to pull the paper through the other side.

Hope this helps. Please let me know if it does.

Blessings,
-- Wes (wcbyers)

Posted on Jan 03, 2009

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1 Answer

What to do when a credit card get stuck on your shredded ?


can you reverse the shredder this will help it to move backwards out of the shredder , or if you are trying to shred it then send more paper into the shredder to get it working again

Feb 04, 2018 | The Computers & Internet

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My royal shredder js1100 will only shred in reverse.


Simple to solve!
Get some longnose pliers or strong tweezers.
Unplug the beast. You do not want to shred your finger nails, or your fingers.
Flip the mechanical part upside down. You will find small pieces of papers near the rollers. Pull them out with tweezers or pliers.
Keep hands out of harm\'s way, plug shredder and make it run in reverse for 1/10 of a second.
Unplug and remove more paper impacted in between rollers.
Repeat last two steps until no paper is seen by the rollers.
Plug and continue shredding your papers

Piece of advice. Do not shred your credit cards in shredder. Scissors are cheaper and do not mess your shredder!

Jan 15, 2014 | Office Equipment & Supplies

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How do you remove the top to see the gears in a Royal 16CDX cross cut paper shredder. The overload message is displayed, and I don't know how to get it unjammed.


a possible solution is to UNPLUG the unit, reach in from underneath and start pulling stuck paper out. On mine (different model) I can remover the paper receptacle bin and reach up to remove stuck paper. this usually is caused by overloaded bin pushing shredded paper back up to cutters because it is overfull......BE SURE TO UNPLUG FIRST !!!!!

Nov 17, 2012 | Royal 160MX Also called 16CDX Cross-Cut...

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Need owners manual for B&D paper shredder Model BD-10P. i have a jam


Hi and welcome to FixYa, I am Kelly.

The manual is little help but you can find it here:

http://media.homedics.com/IBs/bds/BD-10P_IB.pdf


Troubleshooting

If you have a problem with your shredder, check the symptoms and remedies below.

If you cannot solve the problem this way, contact Black & Decker paper shredders

Customer Service.

Do not open shredder head to attempt repair: It could expose

you to electric shock and will void your warranty.

- Check to see if bin is full. If bin is full, empty bin and

replace. Follow instructions under maintenance.

- Oil cutting cylinders.

Shredder squeaks, grinds or runs

below capacity.

- No action required. This is a self-Shredder continues to run for cleaning function.

1 or 2 seconds after shredding

has been completed.

Symptom Remedy

- Make sure shredder is plugged in.

- Make sure power switch is in "Auto" position.

- Make sure bin is fully closed.

- Check to see if either bin is overfull which could result

in a jam. If so, empty.

- If you are unable to clear the jam, turn off and unplug

the shredder. Slowly and carefully pull the remaining

paper out. Forcefully removing the paper is likely to

cause irreparable damage to the shredder.

Shredder does not start or stops

while shredding.

Paper jams.

HOW TO GET SERVICE:

Visit our website at www.blackanddeckershredders.com or call the toll free customer

service line at 1-800-297-5028.

® SKU #BD-10P

Product Information

This product is designed to shred paper, staples, small paper clips, credit cards, CDs and DVDs.

It is not intended to shred large paper clips, continuous forms, adhesive labels, transparencies,

newspaper, cardboard or any other plastic other than credit cards. Using it for these purposes

is likely to cause irreparable damage. Please do not attempt to shred more than 10 sheets/1 CD

or DVD at a time. Shredder should not run more than 200 sheets/50 disks continuously. Items

should be centered and unit will begin and end shredding automatically. All disks should use

specific entry as noted on your shredder.

Maintenance

It is important to empty the waste bin regularly to ensure the smooth operation of the

cutting cylinders. The shredder will not operate when the bin is full. Regular oiling

is also necessary for proper performance. It is recommended to use the shredder oil

every few weeks.

Maximum running time: 3 minutes

Automatic cool-down period: 30 minutes
Voltage: 120


If you have any questions regarding the product, please feel free to
call toll-free 1-800-297-5028

Thanks for Choosing FixYa,
Kelly

Apr 07, 2011 | Black & Decker Garden

1 Answer

My royal shredder will shred paper just fine but now it won't shred a credit card. any ideas?


Silly question if it shreds paper fine but....when did you last oil the machine.???
Cross cut shredders need to be regularly oiled..( pour some shredder oil across the cutting blades).
It may just be that the credit card is too thick!

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I have seen paper shreds build up inside the cutter housing on this model. It grows into a big tumor inside and places a lot of resistance. You will have to take it apart and clean it thoroughly. Also, oiling the cutter asm.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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Shredder won't shred any more.


I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

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