SOURCE: MediaDirect button
my Dell 5160 has what is called Access Direct, and this may be similar to what you have. If so, you find it in control panel, printers and other hardware, keyboard.
SOURCE: I updated vista with SP1. It couldn't update after
Oh dear, what a problem.
Unfortunately I don't think you can do more that contact Dell and ask them for a "Rescue System Disk"
There may be a charge for this disk but at least it will get your laptop going again.
A memo to Microsoft may make you feel better as well.
Straighten a paper clip and insert it into a tiny hole below the CD drive tray. Push the paper clip gently into this hole and the CD tray will pop out slightly. Pull the tray out to the fully opened position so you can remove the disc.
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