Washer won't start. Display shows "od"? - Maytag Neptune MAH5500B Front Load Washer

17 The door / cover switch has not been opened since the last two last revolutions. The door did not open after two complete washing cycles. The door switch has not been opened since the last two revolutions. Displays "od". If the door is open, the error disappears. Check the door lock probably bad.

Also you might need to reset it.
...
Press power/cancel then start/pause

1. Press power/cancel first.
2. Next, pick a fresh cycle to run.
3. Press start/pause to reset your Maytag washer.
4. Run a test load afterward to confirm that the washer has reset.

Best to you.

Bad timer

see this causes and fix it. God bless you
User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.

Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.

Line Fuse If the washer won't start the line fuse might have blown.

Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.

Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.

Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.

Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.

Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.

see this causes and fix it. God bless you
User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.

Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.

Line Fuse If the washer won't start the line fuse might have blown.
Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.

Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.

Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.

Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.
Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.

Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.

You have lost signaling from the Left Hand Lid lock.

The OD code is sent out from the Console main control board when a lid open is not sensed via the signaling from the Left Hand Lid lock for three completed wash cycles.

Google this sticky for help with your issue ""Neptune TL Washer FAV6800AWW"" start at the 5th post down. You will find a link to the service manual and help on troubleshooting your issue.

The OD and OP error codes are trouble shot the same way. See if this link will help.


display shows OP but unable to clear

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference

If you need additional help let me know.........Rich

Hello kc59mail ,

For the FAV6800A the od alarm means the Control Board has not seen a lid open condition for three complete wash cycles. I suspect the left lid lock.

I think you have a problem with the magnetic reed relay in the left lid lock. If you could try this? I want to make sure you signal an “OP” alarm to the display. Can you select Spin Only cycle with the lid open press start. Do you signal the “OP” alarm lid open to the display? If it does close the lid and the “OP” alarm should clear does it? I’m checking that the lid magnet is in place and the signaling connections are working thru the left lid lock back to the control board.

Let us know what you fin and we will go from there. You could try powering down the machine by removing the 120VAC power cord from you wall receptacle. That may give you three more wash cycles before the od alarm is triggered again.

Hi there,

can you provide the full model # and also the full error message?

It stands for 'open door'. The control board didn't see that you've opened the door since the last cycle and won't start another cycle until it see's that. Probably a bad switch in the door latch assembly. If you can verify a bad switch, it's best to replace the whole latch assembly. It also may be a shorted wire, trace the wiring back from the latch to the board and check for any signs of damage. It's possible, but very unlikely, that the control board is bad. If everything else checks out it's the board.