Question about Hitachi 55HDS69 55 in. Plasma Television

3 Answers

Hitachi plasma tv

Hello

I have a Hitachi model number 55HDS69 plasma tv. Today when my wife turned it on, the picture froze and turned black. Now I have only audio and no video no matter input I am on.

Thanks

Matt

Posted by butter boy on

  • Anonymous Oct 06, 2008

    I am having the same problem, except it has been flickering on and off for a couple weeks. I thought it was my cable provider, because it literally would be ok for a couple days and then flicker a little bit, but then yesterday out of no were it went blank. i can still hear sound through my suround sound.

  • jpruggles Apr 14, 2009

    Same problem here... just happened. I checked the fuses and they seem to be fine. How did you get it fixed?

×

Ad

3 Answers

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

You trow away you're tv and you buy a new one ok

Posted on May 14, 2008

Ad

Gabrielle

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Dedicated:

    Visited the website for 20 consecutive days.

    Passionate:

    Visited the website for 10 consecutive days.

  • Contributor
  • 14 Answers

I had the exact same problem.

Since my TV was out of warranty by about 6 months, I called Hitachi at 1-800-hitachi. Their hours are:
10-1 Saturday 
9:30-6 weekdays

The person who authorized Hitachi paying for my parts was Keith, but I called back and spoke with an equally helpful person afterward. I was impressed with the customer service. I told them that I had chosen Hitachi over other brands because I believed in the product, but I was frustrated with my expensive plasma failing so soon out of warranty. I also shared with them that I was seeing several other people on this forum experiencing the same problem. They agreed to pay for parts and I would pay for labor.

My local repair shop charged me $199.95 total for labor, which wasn't too bad. It took longer than I had hoped to get the part, over a week, and a couple more days to do the repairs, so that was a little frustrating. The TV is working great now, and I am happy with the outcome (I'd be happier if it hadn't failed at all, but overall I thought the handling was fair).

Good luck! Let me know how it goes.

Take care,
Gabrielle

Posted on May 25, 2009

Ad

Martin Velazquez

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 29 Answers

Hi.

I think is your X-SUS PWB and Y-SUS PWB.
Call to Hitachi service to ask for these parts.

Bye.

Posted on Dec 30, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hitachi 55" plasma: No picture, no sound


Perhaps the seller forgot to mention the basic power supply problems and who knows what else

Jun 12, 2013 | Hitachi 55HDS69 55 in. Plasma Television

1 Answer

Big black square in middle of screen picture top to bottom about 36 " wide good audio and picture 6" on right and left side displaying.


If you have tried using different input devices, looked for loose contacts
in power outlet, RC Jack, cable and connectors, the TV might need service.

Aug 26, 2012 | Hitachi 55HDS69 55 in. Plasma Television

1 Answer

The tv cycles on and off


dry soldering on EHT out put side horizontal SEXCTION

Jan 15, 2010 | Hitachi 55HDS69 55 in. Plasma Television

1 Answer

Hitachi 55 inch plasma tv


what type of connector are you using fo your xbox? I think

Dec 13, 2008 | Hitachi 55HDS69 55 in. Plasma Television

1 Answer

Sound but no picture


Hello

It sounds like you will have to have the Tv taken to a repair shop to have the small signal baord replaced...

Aug 09, 2008 | Hitachi 55HDS69 55 in. Plasma Television

1 Answer

Hitachi 55hds69


Hello Guason

You will have to taken your Tv into a repair shop they may need to replace the small signal board.

Jul 15, 2008 | Hitachi 55HDS69 55 in. Plasma Television

1 Answer

Plasma


Hello Flacomejia

You will need to have your Tv taken to a repair shop. It sound like there is a problem with your small signal baord.

Jun 15, 2008 | Hitachi 55HDS69 55 in. Plasma Television

6 Answers

Black out?!?!?


I finally got information from the repair shop. Apparently it is the upper and lower panel drive. The parts are supposedly not more than a couple hundred dollars, though I'll let you know when I get the bill. I do want to say that Hitachi was great when I called them. Even though my plasma is out of warranty by a few months, they agreed to pay for parts if I pay for labor. That just might keep me buying Hitachi products despite the issues I've had with my 2 plasmas.

Jun 05, 2008 | Hitachi 55HDS69 55 in. Plasma Television

1 Answer

Picture issue


It's not the TV it's the source( check settings in your DVD player or cable box

Nov 22, 2007 | Hitachi 55HDS69 55 in. Plasma Television

Not finding what you are looking for?
Hitachi 55HDS69 55 in. Plasma Television Logo

Related Topics:

734 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hitachi Televison & Video Experts

The Knight
The Knight

Level 3 Expert

76407 Answers

matt martin
matt martin

Level 3 Expert

1258 Answers

Todd Hill
Todd Hill

Level 2 Expert

433 Answers

Are you a Hitachi Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...