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Windows 7 should automatically find the device and install the necessary software when you plug in the "Insignia" bluetooth transmitter. Once this is complete (can take a few minutes) you will need to connect your headset. It will connect and attemp to install drivers. It will not find the drivers on Windows Update, but instead it will tell you that you need to download a "Lenovo" driver and go to the broadcom website. Ignore Broadcom as they have removed this from detected devices and will just lock the system up. Instead download the Lenovo "Bluetooth with Enhanced Data Rate Software" driver that it suggests even though you may not have an IBM/Lenovo system.
The filename it downloaded for me was "7zbv14ww.exe", but if you do a google search there is a v15 available but I haven't tried it as the v14 is working perfectly fine for me.
Insignia support page points directly to Broadcom's, when it comes to software updates for Windows. Take look here.
Hope it works for you.
Cheers!
Carlos
With the headphones off, press and hold the power button on the headphones until the logo starts blinking red/blue. You are now in "pair mode". Have your Touch look for bluetooth devices and it should see it now.
What software are you using to pair the headphones? Are you using the software from the CD that came with the headset? Or are you using Windows built-in software?
If you are using Windows' software, then you need to download the correct driver from the link below. Although the Windows software will pair with any bluetooth device, it does not support audio.
http://drivers.anycom.com/bluetooth/usb-200-250/anycom-bluetooth-usb200-250-windows-v5-1-0-4200.exe If you are using the CD that came with the headset, try uninstalling then re-installing.
perhaps it stills has an option to assume total priority over anything else for the particular program you are running, check its details and settings,,,,all else fails removeit....it cant, or shouldnt climb out of the trash can.....**crosses finger**....
I bought this headset from Best Buy and it came with a usb dongle. I also lost the disc. Insignia's website is useless, and the Broadcomm update website is down at the time of this writing. After hours upon hours of scouring, I found a working driver, which works perfectly. This works on Windows XP, but I can't verify that it will work for Vista. I hope this helps you.
http://drivers.anycom.com/bluetooth/usb-200-250/anycom-bluetooth-usb200-250-windows-v5-1-0-4200.exe I will never buy Insignia products again because of their lack of driver support. Best regards,RobotJay
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