At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Also, sometimes if you blow out a printer with a spray can of air or small air compressor it could remove a little piece of paper/debris that is stuck to the jam sensor. Good luck.
Make sure the rear door is properly seated on it's hinges. Also look for any burs in the plastic guides that the paper might be catching. If you see any burs, try to smooth them out with a nail file or something.
Open the tray and make sure the green paper lever is set to letter mark, both at the bottom of the paper and the one on the side. And yes, if you haven't used it for 3 years, you should clean the dust that settled inside your printer over time.
this noise is usuallt cause by a flat spot on the backup roller of the fuser remove the fuser turn it by hand if you feel a flt spot when turning replace the fuser
The problem is that you have paper that contains too much moisture. (I bet it's been in the printer for a long time and has absorbed moisture form the atmosphere.. has it been rainy lately? When the moist paper gets heated in the fuser, the excess moisture turns to steam which then condenses back to water
on paper guides etc. Your diagnosis that the water is causing the jam is correct.. Try using some dry paper and it should be fine.
24X Paper Jam message displays, Paper jammed over the Pass Thru Sensor. (The printer displays the value of X for the paper tray where the error occurs. Example: 241 is a Paper Jam Tray 1)
That is a quote directly from the service manual. You have a paper jam, or some tiny bits of paper stuck over the pass thru sensor. Remove debris and clean out to fix your problem.
The fuser unit has a pape sensor. If, for some reason, the sensor is stuck, the printer will read a paper jam. Open the rear door and inspect the paper sensor located in the fuser assembly. See if it came out of it's original position or if there is something blocking it from moving freely.
Good luck.
×