Sony VAIO GRX550 Notebook Logo
Posted on May 01, 2008

File CI.d11 missing

My 4 year old set a refrigerator mag. on my laptop now it will not boot . Error message is file ci.d11 missing or corrupt. What can I do?

  • daveohr May 11, 2010

    Go into the BIOS and there should be an option to test the hard drive. Try that first and post with results.

×

2 Answers

0111441574qw

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Aug 21, 2024
0111441574qw
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Aug 21, 2024
Answers
1
Questions
0
Helped
609
Points
4

steinst22

Level 1:

An expert who has achieved level 1.

  • Contributor 2 Answers
  • Posted on May 01, 2008
steinst22
Contributor
Level 1:

An expert who has achieved level 1.

Joined: May 01, 2008
Answers
2
Questions
0
Helped
789
Points
6

I would recommend popping in your Vista CD, and running a windows repair option. if you're getting a blue screen on boot, it's probably the core integretiy module that's been messed with.First make sure you can boot off of the DVD

If it's not booting beyond the BIOS (a bunch of black screens typically with white text), I might recommend getting a copy of your BIOS software and reflash it. You'd need to find out what BIOS you have first and if it's a prebuilt, you should probbably check the manufacturers website and try and find out.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Cannot reset my laptop to factory settings

Hello there
We repair laptops computers e.t.c
i would suggest a reformatt and that will solve it.

It seems that there missing DLL's (dynamic link library) crucial to the operating system
onlinebargainz7879

click this link to contact us
http://stores.ebay.co.uk/onlinebargainz7879
0helpful
1answer

Windows cant start as file missing or corrupted

no big deal about that just get d operating system installation CD u are using, insert it and go to d C Mos environment when u are there set the first and second boot device to be CD or DVD ROM and the third to be hard disk then pres Y on your keyboard.d CD wil go inside the CD ROM it display some intructions, follow d instructions carefuly anyone you don't understand contact us back. when u get to d stage it ask if u want to repair or format choose repair then wait 4 it and after restart and that is it.
0helpful
1answer

How can i boot my Windows Seven OS if the "bootmgr is missing"? I'm installing windows seven but when windows start copying files but error message appears that required files for the...

What you need is bootable DVD/CD for installing or repairing Windows 7 to get missing 'bootmgr' or repair corrupted bootmgr...If there are files corrupt on your CD, you can get new one from shop you have purchased..Maybe just need to clean up your DVD/CD, so your DVD drives can read properly the files installation..
0helpful
1answer

Get error message at boot up Asus Eee 1005pe net book one year old. 'a disc read error occurred press ctrl-alt-delete to restart'

sounds like your boot ini file is corrupt if you have os disc put it in and try and repair.otherwise you may have to reformat hard drive
1helpful
1answer

What is No CI Module ?

Hi

CI stands for common interface, there will be a slot on the side of your tv for a CI Module to be inserted, this allows you to view encrypted channels (such as ESPN) that you have to pay for using servces such as topup tv (uk).

It sounds like you have being trying to watch a encrypted channel without a CI Module inserted, this would most likely be the cause of the error message you are receiving.

Hope this helps
0helpful
1answer
3helpful
2answers

Keep getting this message <window

Hello,
  • "Windows could not start because the following file is missing or corrupt:
    <Windows root>\system32\hal.dll.
    Please re-install a copy of the above file."

  • "<Winnt_root>\System32\Hal.dll missing or corrupt:
    Please re-install a copy of the above file."

  • "Cannot find \Windows\System32\hal.dll"

  • "Cannot find hal.dll"
The "missing or corrupt hal.dll" error displays shortly after the computer is first started. Windows XP has not yet fully loaded when this error message appears. CauseCauses of the "missing or corrupt hal.dll" error include, naturally, a damaged hal.dll DLL file or a hal.dll file that has been deleted or moved from its intended location.Additional causes may include a damaged or missing boot.ini file or possibly a physically damaged hard drive.

    Please let me know you have any further questions or concerns.
Thanks.
0helpful
2answers

NTLDR is missing

Fixes for NTLDR Errors
  1. Restart the PC. The NTLDR error could be a fluke.

  2. Check your floppy and optical (CD/DVD) drives for media. Often times, the "NTLDR is Missing" error will appear if your PC is trying to boot to a non-bootable floppy disk or CD/DVD.

    Note: If you find that this is the cause of your problem and it's happening a lot, you might want to consider changing the boot order in BIOS so the hard drive is listed first.

  3. Check the hard drive and other drive settings in BIOS and ensure they are correct. The BIOS configuration tells the computer how to use a drive so incorrect settings can cause problems, including NTLDR errors. There is usually an Auto setting for hard drive and optical drive configurations in BIOS which is usually a safe bet if you're not sure what to do.

  4. Restore the NTLDR and ntdetect.com files from the Windows XP CD. Restoring these two important system files from the original Windows XP CD may do the trick.

  5. Repair or replace the boot.ini file. This will prevent the NTLDR error if the cause of the problem is a boot.ini file that is not configured properly for your Windows XP installation.

  6. Write a new partition boot sector to the Windows XP system partition. If the partition boot sector has become corrupt or isn't properly configured, you may receive the "NTLDR is Missing" error.

  7. Repair the Windows XP master boot record. NTLDR error messages may also appear if the master boot record is corrupt.

  8. Open your computer's case and ensure that the cable that connects the hard drive to the motherboard is firmly in place. If this does not resolve the issue, try replacing the cable. NTLDR error messages could be caused by loose or malfunctioning IDE cables.

  9. Update your motherboard's BIOS. Occasionally, an outdated BIOS version can cause the "NTLDR is Missing" error.

  10. Perform a repair installation of Windows XP. This type of installation should replace any missing or corrupt files. Continue troubleshooting if this does not resolve the issue.

  11. Perform a clean installation of Windows XP. This type of installation will completely remove Windows XP from your PC and install it again from scratch. While this will almost certainly resolve any NTLDR errors, it is a time consuming process due to the fact that all of your data must be backed up and then later restored.

    If you can't gain access to your files to back them up, understand that you will lose them all if you continue with a clean installation of Windows XP.

  12. Finally, if all else has failed, including the clean installation from the last step, you're most likely facing a hardware issue with your hard drive. Replace the hard drive and then perform a new installation of Windows XP.
0helpful
2answers

How do I...

NTOSKRNL.EXE is missing or corrupt.

Related errors:

Below is a listing of the full error message that may be related to this error.

Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe

Cause:
Keyboard issue
Miscellaneous corruption
Corrupt boot.ini file.
Missing boot.ini file.
Missing or corrupt ntoskrnl.exe file.
Windows NT installed on a partition bigger then 7.8GB
Corrupted hard disk drive or severely corrupted Windows.
Solution:
Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.

Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.

Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.

Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.

Microsoft Windows NT and Windows 2000 users:

To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
In the setup menu, type R to start the repair.
When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the

error message as shown below.

OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.

If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.

Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Once at the recovery console type chkdsk /r
Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.
0helpful
1answer

Missing or corrupt

HI,

You canrecovery the MIssing file, by installing the OS
Don't go for installation ,give Repair the option
when you boot up the Lpatop,
press either F2 or Del, this will get you into the cmos settings, navigate to advanced cmos settings and normally at the top line is the boot sequence which will say HDD, press either up/down keys or + - keys to change to cdrom as first boot device, save settings and exit.
Insert you cd rom before the system boots into windows and the option prompting you to press enter to boot from cd will appear for 30seconds.
ok---enter---repair-- in this option it will recover the missing files.
Not finding what you are looking for?

619 views

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Cindy Wells

Level 3 Expert

6713 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...