Installed the WPSM54G following the instructions but when the installation wizard searches for it in the network doesn't locate it after a long time.
both pc and WPSM54G are in the same LAN of a Cisco 831 router and I can see the broadcasts coming out from the wizard and ethernet LEDs of the PS shwos traffic but the wizard does not locate any device
I tried many tests: without the router through a direct ethernet cable, another PC, etc.
Any suggestions ?
Hello!
what is the model number of your printer? if your setup cd is not detecting your printserver, try the ff:
-- while pc and printserver connected to the router and your printserver connected to your printer. try to reset the printserver for 30sec. Is it printing? If yes, do you see any IP address on the print out
-- If no, unplug the power for 5 seconds and plug the power back in of the printserver then try again to run the setup cd. you may also check your routers dhcp server table if its detecting the printserver
-- if printserver still not detected ty to connect printserver directly to your computer
-- search if you have bi admin utility on your setup cd and install it on your pc
-- manually assign static ip address on the printserver using the bi admin utility and on the pc
-- if successful, connect printserver and pc back to the router and check if you can ping the ip address of your printserver
I just purchased a new laptop with windowss 7. I can print directly to my epson Stylus Photo RX620 from the laptop, however when I try to print form my print server WPSM54G I get an error message that says no support. Any solution?
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Many thanks serra_baby, the printer is HP Laserjet 1022 and I configured the router to accept DHCP requests and the Print Server acquired one, then I checked the IP and pointed it with a browser and finish the installation manually but saving a static IP
Seems the wizard is not working properly to found devices with 0.0.0.0
Now I have the print server configured and cannot make it print, but this is another story ......
Thanks again,
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