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Posted on Aug 16, 2010

Hi, I have a Xerox Phaser 3100MFP/X copier. When I send a fax, the faxed copies have a 1cm thick mark all the way done the page. Please advise me on how to make this mark disappear or who to notify to make this happen. Kind Regards, Anthony Pikos.

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  • Contributor 33 Answers
  • Posted on Sep 07, 2010
Xeroxrep
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Joined: Jun 04, 2009
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There is a narrow glass window in the document feeder which the original passes. If there is even a small dirty spot on the glass it creates a line on the copy or sent fax. Try to clean the glass with alcohol (no whisky, hi) but 96 per cent spirit.

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