When I use my USB to connect my Philips Digital Picture Frame Keychain to my computer, nothing happens. There is no file for me to open and transfer pictures to. The only thing that oddly appears in "My Computer" is "CD Drive (F:)" Of course, this makes no sence, since I'm not even touching anything that has to do with the CD Drive. So, I am unable to upload any pictures to my digital keychain frame. How can I fix this problem?

The following instructions should be able to help you transfer pictures/images and music from your computer to the frame.
Power ON the frame.
Connect the small end of the USB cable to the USB port on the side panel of the Digital Photo Frame.
Connect the larger end of the USB cable to the USB port on your computer.
You will see some extra "Removable Disc" drives in "My Computer" -- One for each of the memory card slots on the Digital Photo Frame. And the last one is for the Internal Memory of the frame. Double-click on the last "Removable Disc" icon to access the internal memory of the frame. From here you can copy images and music files to the frame. You need to transfer the images or music files into this folder (which is the internal memory of the frame). Copy the files from your computer and paste them in this folder.
The picture files should be in the "standard JPEG" format and the music files should be in the "mp3" format.
To disconnect the Digital Photo Frame from your computer:
In Windows, on the bottom taskbar, right click the icon which appears in a green color, (this icon has an arrow pointing towards the left) and select "Safely Remove Hardware".
The Safely Remove Hardware" dialog box will appear. Select "USB Mass Storage Device" and click "STOP"
On the next dialog box, click "OK" to remove the storage device.
On the next dialog box, select "CLOSE" and disconnect the USB cable from your computer.
Now you should be able to see the pictures on the digital photo frame.

Thanks.

Both the thumb drive and the picture frame are USB slave devices, not USB masters. They both need to be connected to a USB master in order to transfer files.

Do you have a standard USB cable from some other device, any other device? If so, that should fit into the picture frame. If not, you'll have to buy one.

Connect the thumb drive to your computer. Create a folder on the computer and copy your photos to that folder. Then connect the picture frame to the computer and copy the photos from the folder to the frame.

If you have two or more USB ports, you can skip the folder and just copy photos from the thumb drive directly to the frame.

Where can I find a remote control for my Smartparts digital picture frame SP104C?

You can start copying pictures to SV811 digital picture frame if you get the message “Use PC interface to copy files.” Here are the steps:
Copy pictures, videos, and music between your frame and computer, using your computer's normal file copying tools:

1. Connect the USB cable from the frame to your computer
2. On your computer, open My Computer or Windows Explorer.

The picture frame appears as removable drives—one drive for each connected picture source in the frame, in this order: internal memory, memory cards, and USB devices.

3. Navigate to the pictures you want to copy. Then drag and drop them to the new location.
4. Unplug the USB cable to view your copied pictures.

Copying pictures from EasyShare software:

1. Install EasyShare software (free download at www.kodak.com/go/sw )
2. Connect the USB cable.
3. On your computer, open EasyShare software. Select the pictures in My Collection and drag them into the Picture tray.
4. In the menu bar, select File and then Copy to the Kodak Drive letter.

The picture frame appears as removable drives—one drive for each connected picture source in the frame, in this order: internal memory, memory cards, and USB devices.

5. Select the frame source to which you are copying.
6. Select Best for Digital Picture Frame to reduce the resolution of the pictures you are copying. Full resolution is unnecessary and quickly fills up the frame's memory.
7. Click Copy. Pictures are copied to your frame.
8. Unplug the USB cable and press “Home” icon to navigate to your copied pictures.

First install the application which you receive with the picture frame on your computer. Connect the frame with your computer by using the USB cable. Once you have connected the frame, you will be able to see an additional drive in "My Computer". Just copy the pictures from your computer and save them in that new folder.

In some software, which come with the digital frames will create a program by themselves after the installation. In these case, you need to open the program and then connect the photo frame to the computer. After connecting, you will see that the frame will synchronize with the computer and you will see that the program which you have already opened will show you the drive of the frame, where you can just transfer the pictures from your PC to the frame.

Copying pictures from EasyShare software:

1. Install EasyShare software (free download at www.kodak.com/go/sw)

2. Connect the USB cable.

3. On your computer, open EasyShare software. Select the pictures in My Collection and drag them into the Picture tray.

4. In the menu bar, select File and then Copy to the Kodak Drive letter.

The picture frame appears as removable drives—one drive for each connected picture source in the frame, in this order: internal memory, memory cards, and USB devices.

5. Select the frame source to which you are copying.

6. Select Best for Digital Picture Frame to reduce the resolution of the pictures you are copying. Full resolution is unnecessary and quickly fills up the frame's memory.

7. Click Copy. Pictures are copied to your frame.

8. Unplug the USB cable and on the frame check the pictures that were just copied.

I just called the company because I have one as well. They told me that in the case of my photo frame I cannot transfer them from a pc. I need to buy a usb storage device or other devices to keep the pictures. That needs to be on the photo frame to view pictures. I am not happy with this since they should have told us that it would cost more money. I will never buy Philips again!

You can start copying pictures to SV811 digital picture frame if you get the message “Use PC interface to copy files.” Here are the steps:

Copy pictures, videos, and music between your frame and computer, using your computer's normal file copying tools:

1. Connect the USB cable from the frame to your computer
2. On your computer, open My Computer or Windows Explorer.

The picture frame appears as removable drives—one drive for each connected picture source in the frame, in this order: internal memory, memory cards, and USB devices.

3. Navigate to the pictures you want to copy. Then drag and drop them to the new location.
4. Unplug the USB cable to view your copied pictures.

Copying pictures from EasyShare software:

1. Install EasyShare software (free download at www.kodak.com/go/sw )
2. Connect the USB cable.
3. On your computer, open EasyShare software. Select the pictures in My Collection and drag them into the Picture tray.
4. In the menu bar, select File and then Copy to the Kodak Drive letter.

The picture frame appears as removable drives—one drive for each connected picture source in the frame, in this order: internal memory, memory cards, and USB devices.

5. Select the frame source to which you are copying.
6. Select Best for Digital Picture Frame to reduce the resolution of the pictures you are copying. Full resolution is unnecessary and quickly fills up the frame's memory.
7. Click Copy. Pictures are copied to your frame.
8. Unplug the USB cable and press “Home” icon to navigate to your copied pictures.

You can start copying pictures to SV811 digital picture frame if you get the message “Use PC interface to copy files.” Here are the steps:

Copy pictures, videos, and music between your frame and computer, using your computer's normal file copying tools:

1. Connect the USB cable from the frame to your computer
2. On your computer, open My Computer or Windows Explorer.

The picture frame appears as removable drives—one drive for each connected picture source in the frame, in this order: internal memory, memory cards, and USB devices.

3. Navigate to the pictures you want to copy. Then drag and drop them to the new location.
4. Unplug the USB cable to view your copied pictures.

Copying pictures from EasyShare software:

1. Install EasyShare software (free download at www.kodak.com/go/sw )
2. Connect the USB cable.
3. On your computer, open EasyShare software. Select the pictures in My Collection and drag them into the Picture tray.
4. In the menu bar, select File and then Copy to the Kodak Drive letter.

The picture frame appears as removable drives—one drive for each connected picture source in the frame, in this order: internal memory, memory cards, and USB devices.

5. Select the frame source to which you are copying.
6. Select Best for Digital Picture Frame to reduce the resolution of the pictures you are copying. Full resolution is unnecessary and quickly fills up the frame's memory.
7. Click Copy. Pictures are copied to your frame.
8. Unplug the USB cable and press “Home” icon to navigate to your copied pictures.

3 Doing more with your frame
Copying between your frame and computer Copy pictures, videos, and music via the included USB cable. For wireless copying (EX models only), see Picture transfer software—copying wirelessly.
Connecting to your computer Copying pictures to/from your computer Copy pictures, videos, and music between your frame and computer, using your computer's normal file copying tools. See for applicable file formats.
1. Connect the USB cable from the frame to your computer (Connecting to your computer).


2. On your computer, open My Computer or Windows Explorer.

The picture frame appears as removable drives—one drive for each connected picture source in the frame, in this order: internal memory, memory cards, USB devices.

3. Navigate to the pictures you want to copy. Then drag and drop them to the new location.

4. Unplug the USB cable to view your copied pictures.

See your computer documentation for more information on copying files.
Copying pictures from EasyShare software It's easy to copy pictures/videos from My Collection to your frame.

1. Install EasyShare software from the CD included with your frame (Installing the software).
   
2. Connect the USB cable (Connecting to your computer).
   
3. On your computer, open EasyShare software. Select the pictures in My Collection and drag them into the Picture tray.
   
4. In the menu bar, select File ® Copy to.
   The picture frame appears as removable drives—one drive for each connected picture source in the frame, in this order: internal memory, memory cards, USB devices.
   
   
5. Select the frame source to which you are copying.
   
6. Select Best For Digital Picture Frame to reduce the resolution of the pictures you are copying. Full resolution is unnecessary and quickly fills up the frame's memory.
   
7. Click Copy. Pictures are copied to your frame.
   
8. Unplug the USB cable and press to navigate to your copied pictures.